Senior Manager- People Operations

IndiaRemoteFull-timesenior

People OperationsHuman Resources

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Quick Summary

Overview

COMPANY SUMMARY Irth Solutions is a PE-backed global SaaS company and the leading platform for damage prevention and asset protection in the energy, utility, telecom, and media industries.

Technical Tools

People OperationsHuman Resources

Requirements

~1 min read

Own end-to-end US payroll processing (semi-monthly) for ~300+ employees across multiple states, with hands-on accountability for accuracy, timeliness, and compliance.
Manage Canadian payroll operations across multiple provinces, including Quebec — navigating jurisdiction-specific deductions, tax filing, and regulatory requirements
Partner with Finance on payroll accounting, GL reconciliation, and audit readiness
Lead remediation and ongoing maintenance of multi-state payroll tax registrations, including proactive identification and resolution of tax ID gaps in Rippling
Stay current on federal, state/provincial, and local payroll compliance changes across all operating jurisdictions

What We Offer

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✓Own US benefits program design and administration, including medical, dental, vision, FSA/HSA, 401(k), life, and ancillary lines

✓Manage open enrollment end-to-end — plan selection, carrier coordination, employee communications, and system configuration in Rippling

✓Lead broker relationship and serve as the primary point of contact for carriers and TPAs

✓Ensure ACA compliance, reporting, and filing (1094/1095-C)

✓Support Canada benefits strategy in partnership with local HR resources (Pune/India ancillary benefits as applicable)

✓Be part of a dynamic and growing company that is well-respected in its industry.

✓Competitive compensation based on experience and qualifications.

✓Health Insurance coverage.

Serve as the system owner and subject matter expert for Rippling across all modules: payroll, benefits, PTO, headcount, and integrations
Own data integrity, configuration, workflows, and role-based access
Lead HRIS optimization initiatives — building automation, improving self-service, and reducing manual lift across the People team
Manage Rippling-to-Intacct integration, including issue escalation and resolution with vendor support
Partner with Finance and IT on system governance, data validation, and new module rollouts

Directly manage and develop two People Operations team members — setting priorities, building capability, and creating a high-performing team culture
Develop and maintain HR policies across US and Canada jurisdictions, ensuring alignment with applicable employment law
Support BYOD compliance framework, records retention, and HR audit readiness across US, Canada, and India •
Manage unemployment claims, leave administration (FMLA, state leaves, parental), and workers' compensation programs
Comfortable working US business hours from Pune — this is a firm requirement given the payroll and benefits support model for our North American workforce

7+ years in People Operations, HR Operations, or a directly equivalent function — with demonstrated ownership of payroll and benefits, not just advisory support
Prior experience managing direct reports with a track record of developing team members and driving accountability
Hands-on payroll processing experience in both the US (multi-state) and Canada (multi province) — this is a hard requirement
Deep Rippling expertise; you can configure it, troubleshoot it, and train others on it
Strong knowledge of US payroll tax compliance, benefits regulations (ACA, ERISA, COBRA), and Canadian payroll and employment standards
Familiarity with Quebec-specific requirements (Law 25, CNESST, provincial payroll nuances) is a meaningful plus •
Experience operating in a PE-backed, high-growth, or scaling SaaS environment — you know how to move fast with evolving structure
Exceptional attention to detail combined with an ability to zoom out and see the system level picture
Strong cross-functional communication skills — you can translate payroll and compliance complexity for Finance, Legal, and executive stakeholders
A builder's mentality: you identify gaps, propose solutions, and execute without waiting for someone to hand you a playbook

Nice to Have

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Experience with India-based payroll or HR coordination (particularly in Pune/Maharashtra)
Familiarity with SR&ED tax credits or other Canadian R&D incentive programs
CPP (Certified Payroll Professional) or equivalent certification
Experience with equity/stock plan administration or MIP/bonus program operationalization
Prior experience managing an RPO or staffing partner relationship