AV Rack Builder Technician

Inter Technologies Corporation (ITC) provides expert audio-visual integration services.  Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

This position is responsible and accountable for installing the electronic, hardware, and wiring components of audio-visual racks and systems according to company standards. This position reports to the Design Manager and is a member of the Design and Engineering team supporting the mission and goals of a "Best in Class" sales and AV integration program.   As an operational member of a dynamic design and assembly operation, the AV Rack Builder Technician will work with minimal supervision to receive, inventory, assemble and install AV equipment into racks to comply with the company’s policies and procedures, including quality, safety, environmental, and business practices.

This is an hourly position that is based in the Franklinton, NC, warehouse. As a national company, opportunities to work at job sites across the country are also available.

This position is responsible for performing the process of receiving, inventorying, assembling, installing, commissioning and testing AV and other simple network equipment into AV racks with minimal supervision and oversight. This position requires a variety of duties including construction labor as well as electrical and electronic installation and repair but not limited to:

• →Responsible for equipment rack fabrication for projects in accordance with wiring diagrams and standards for quality assurance
• →Install components in rack according to engineering drawings
• →Install cabling according to engineering drawings within the rack between components
• →Build custom wiring harnesses from engineering drawings, which includes soldering, crimping, and assembling cable connectors as directed
• →Builds custom stock cables and tests for workmanship
• →Maintains rack fabrication build sheets for inventory used, including serial numbers, MAC addresses, firmware versions, and IP addresses if static
• →Responsible for inventory asset accuracy and physical inventory discrepancies between system records and actual count
• →Building, labeling, testing and shipping preparation for all client AV rack cabinets sent through Rack Fabrication
• →Review AV documents provided by engineering staff to ensure appropriate documentation and design specifications are made available
• →Act as primary liaison between AV Engineering Staff, Project Managers and Warehouse related to rack builds and equipment procurement
• →Closely monitor information queues for all fabrication requests
• →Effectively applies company methodology and enforces project standards
• →Communicate with the warehouse team of when items are arriving and making sure they are properly signed out
• →Assist in in-house production and quality control
• →Read and evaluate rack elevations and drawings and communicate to engineering any potential issues
• →Red line drawings and document any changes to system design
• →Mock up AV systems for testing and programing
• →Communicate needs in both consumables and stock to warehouse and purchasing
• →Communicate project status and projected completion of projects to project manager and install technician
• →Organize and maintain cleanliness of shop area, office area, and inventory
• →Organize and maintain project bins/manuals
• →Responsible for signing out AV stock to specific jobs
• →Prepare materials to roll to the field when testing is complete
• →Oversee the burn in process for monitors and projectors
• →Moving and/or repositioning large equipment or wiring supplies. Individuals must be able to lift and carry heavy objects of 75 lbs. unassisted
• →Trouble-shooting audio and video cabling
• →Sanding, painting and other light construction jobs
• →Working in confined spaces
• →Providing some direction mentoring of other staff and technicians
• →Performing other duties as assigned

• High school degree required, college degree preferred
• Legally authorized to work in the United States and possess the ability to obtain access to US Military bases and Government facilities for projects which require background clearances
• Minimum 1 year of experience in the installation and commissioning of audiovisual systems
• CTS certification is highly preferred
• Prior experience in the integration of audiovisual, video conferencing and closely related technologies preferred
• Successfully complete criminal background check, motor vehicle review and drug test prior to start
• Able to read engineering drawings and follow directions
• Ability to perform basic system component assembly (rack mounting) of electronic devices and install cabling according to company standards
• Ability to power up and do basic test of device functionality
• Highly organized, and effective with personal time management
• Excellent communication skills. Ability to communicate in a direct, concise manner in both verbal and written interactions
• Above average cross functional team skills
• Proactive and results-oriented
• Highly dependable
• Customer service/focus
• Uncompromising attention to rack building detail in maintaining standards that exceed industry standards
• Must be able to read engineering drawings (or learn how to) and follow directions
• Self-starter, self-sufficient and self-motivated with the ability to maximize efforts daily without supervision
• Computer proficiency and familiarity with standard office productivity software including Google, Microsoft Word and Excel
• Ability to make important decisions under tight timelines and in a fast-paced environment
• Problem-solving and time management skills
• Friendly and approachable
• Valid driver’s license with less than two citations in last two years and reliable transportation 

Work can be in normal comfortable air-conditioned environments, but will also include less comfortable cold or hot construction environments and on occasion, tasks require work outdoors or in a suspension rig.

The personal characteristics that make an individual successful in this industry include:

• Ability to understand and follow written and verbal direction
• Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently
• A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to detail
• An understanding that every installation is the most important and a strong installation program is key to that success
• Works well with others, including taking direction and offering/receiving constructive feedback
• A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks
• An aptitude toward time and resource management
• A desire to progress in job knowledge and qualifications and take on new responsibilities
• A desire to help others accomplish tasks and achieve goals
• Reporting to job locations on time and in appropriate work attire/PPE

Job offer consists of a competitive salary and benefits package* that includes:

• Paid vacation and sick pay
• Medical coverage options: health, vision and dental
• Generous daily per diem while traveling to cover meals and non-reimbursable incidentals
• In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts
• 401k program after one year of service and with annual employer contribution after one year of enrollment
• Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance

*Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change.

The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation