Data & Systems Officer

At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. 

We believe when our team thrives, so do our customers. With us, you'll find: 

• A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. 
• Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. 
• Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. 

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.  

Reporting into the Global Head of Payroll, Benefits & People Systems, we are seeking a highly analytical and detail oriented Data & Systems Officer to support a major transformation programme across our People and Payroll technology landscape. 

This role will be responsible for preparing ITRS for a successful HRIS and payroll system implementation by owning data quality, reporting, systems integration, process mapping and migration readiness. The successful candidate will work closely with People, Payroll, Finance, IT and external vendors to ensure that employee data is accurate, trusted and fit for purpose ahead of system implementation. They will also provide support for ongoing payroll processes. 

This is an excellent opportunity for someone who enjoys combining project delivery, systems thinking, data analysis and process improvement to drive meaningful business change. 

As a Data & Systems Officer you will: 

• Lead the review, cleansing and validation of employee data  
• Prepare and validate migration files for HRIS and payroll projects. 
• Coordinate system configuration, testing and user acceptance activities. 
• Support ongoing system enhancements, configuration changes and optimisation activities.  
• Build and maintain People dashboards, reports and data visualisations. 
• Develop trusted reporting for People, Finance, Leadership and Board stakeholders. 
• Support the creation of self-service reporting capability and reduce manual reporting effort. 
• Provide back up support for payroll and benefits processes  

As a Data & Systems Officer you will: 

Essential 

• Strong data analysis and data management skills. 
• Advanced Excel skills and experience working with large datasets. 
• Experience cleansing, validating and migrating employee data. 
• Strong reporting and dashboard development capability. 
• Ability to work independently and manage multiple priorities. 
• Strong attention to detail and commitment to data accuracy. 
• Experience with AI tooling such as copilot or chat GPT and other AI embedded tools 

Desirable 

• Experience implementing HRIS or payroll systems. 
• Knowledge of HR data governance and GDPR requirements.