HVAC Sales Account Representative

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future!

Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

The Account Representative is responsible for the growth and retention of assigned customer accounts through the sale of Johnson Controls service agreements, repairs, retrofits, and building performance solutions. This role develops relationships with facility, engineering, operations, and business leaders, helping customers improve facility performance while supporting their operational and financial objectives.

Success in this role comes from building trusted customer relationships, growing recurring service revenue, identifying project opportunities, and delivering a high level of customer satisfaction. The Account Representative will manage a portfolio of accounts while developing the skills needed to support larger strategic customer relationships over time.

• →Build credibility and trust by understanding customer goals, operational challenges, and facility needs.
• →Apply a consultative sales approach to identify customer needs and develop value-based solutions.
• →Maintain a strong presence within assigned accounts through regular customer engagement and site visits.
• →Take ownership of customer issues and coordinate internal resources to drive resolution.
• →Balance customer needs with Johnson Controls’ value and profitability objectives.
• →Demonstrate accountability, initiative, and a strong commitment to customer success.
• →Continuously improve through coaching, feedback, and disciplined execution of the sales process.
• →Collaborate across functions and leverage internal expertise to deliver on customer commitments.

• Bachelor’s degree in business, Engineering, Construction Management, or a related field preferred.
• 3-6 years of progressive sales, account management, business development, or customer-facing experience.
• Experience selling or supporting Building Automation Systems (BAS), building controls, HVAC controls, or related smart building technologies required.
• Working knowledge of commercial HVAC systems and building automation systems, including their impact on facility performance, energy efficiency, occupant comfort, and operational reliability.
• Demonstrated ability to build relationships and influence customer decision-makers.
• Strong communication, organization, and problem-solving skills.
• Self-motivated with the ability to manage multiple priorities and opportunities.
• Demonstrated commitment to integrity, quality, and customer satisfaction.

• Experience selling commercial HVAC service agreements, building automation systems, repair services, or retrofit projects.
• Experience identifying and developing BAS upgrade, controls retrofit, service, repair, and energy optimization opportunities.
• Understanding of commercial building systems, including HVAC equipment, controls, central plants, and facility operations.
• Experience managing customer accounts and supporting long-term account growth.
• Familiarity with consultative selling methodologies.
• Experience using CRM platforms and Microsoft Office applications.

HIRING SALARY RANGE: $75,000 - $100,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will consider individual, group, and corporate performance.  This position includes a competitive benefits package.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.