Service Manager - Ireland

Dublin-Dublin-Irelandmid

OtherService Manager

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Quick Summary

Overview

Service Manager – Ireland Dublin/Cork What you will do You will take a key managerial role leading a team of field-line managers & field-based service engineers.

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OtherService Manager

Responsibilities

~1 min read

Manage your team’s safety, performance and development, ensuring compliance with safety policies and delivering against customer service KPIs.
Drive operational improvements, manage costs and revenue opportunities and lead your team to optimise individual and collective performance.
Ensure the highest standards of customer service and operational excellence.
Engage with internal and external stakeholders, build strong relationships, mentor and coach your team
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Proven experience leading field-based teams and delivering excellent customer service.
Experience in fire & security, telecoms, HVAC or similar relevant industry.
Strong people management, leadership, coaching, and engagement skills are essential.
Flexible and adaptable to suit changing business needs.
Commercial awareness, solution-focused, able to manage multiple priorities in a fast-paced environment.
Skilled at engaging, influencing, and building relationships with stakeholders at all levels.
Excellent communication, facilitation, and operational problem-solving abilities are required.
Willingness to travel throughout Ireland as required