Employee Relations Manager

Are you comfortable managing complex workplace situations with empathy, clear logic, and sound judgment? Do you think systemically, spot underlying organizational patterns, and know how to build a respectful and fair workplace environment where people trust the process?

We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.

Employee Relations at JetBrains is a newly established function. We don't rely on heavy corporate processes or rigid org charts – we look for people who use judgment, context, and trust to guide their work. As our team grows across Europe, we need someone to help build out the foundational frameworks, policies, and practices that keep our workplace relationships healthy.

In this role, you will contribute to the Employee Relations strategy and case management for our locations. You will partner closely with team partners, Legal, Compliance, and Compensation & Benefits departments, and team leaders to resolve complex matters. Your insights from individual cases will directly influence how we improve our internal workflows and systemic employee experience.

Day to day, you will:

• →Manage workplace concerns from initial intake through to practical resolution.
• →Conduct and coordinate fair, objective, and confidential workplace investigations.
• →Facilitate difficult conversations and support mediation between employees and leaders.
• →Coach managers and teammates on respectful communication and conflict resolution.
• →Support our Speak Up process and other formal reporting channels.
• →Develop practical employee relations policies and guidance frameworks.
• →Collaborate with local HR teams to ensure practices align with regional legislation and employee representation requirements.

• A collaborative and pragmatic mindset.
• Excellent judgment, integrity, and discretion.
• Strong listening, facilitation, and coaching skills.
• Confidence collaborating with senior stakeholders.
• The ability to balance employee care with business needs.
• Curiosity and a drive to continuously improve organizational systems.
• A genuine interest in helping people work through difficult situations constructively.

• Professional experience handling employee relations, employment law, or workplace investigations.
• A working knowledge of European employment law and legal frameworks across multiple jurisdictions.
• Experience collaborating with Works Councils, employee representative bodies, or similar participation structures on consultation and co-determination processes.
• The proven ability to conduct balanced, confidential workplace investigations.
• Fluency in written and spoken English.
• Experience navigating organizational change or workforce consultations.
• An understanding of GDPR and workplace privacy considerations.

Success in this role means earning trust through sound, fair decisions. You will know you are succeeding when you leave our systems better than you found them, resolve individual cases with objectivity, and help leaders build healthier, more self-sufficient teams.