Senior Loan Kit Team Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

DePuy Synthes provides one of the world’s most comprehensive orthopaedics portfolios. Our solutions span joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, helping advance patient care while delivering clinical and economic value to healthcare systems.

With more than 125 years of orthopaedic innovation, we are reimagining care through medical technologies, enabling solutions and digital surgery. Guided by our vision to Keep People Moving, we work to improve the orthopaedic experience for patients, surgeons and care teams today and tomorrow.

An opportunity has become available for a results-driven Senior Loan Kit Team Leader to join our team in Adelaide, South Australia.

In this pivotal role, you will lead daily loan kit operations and develop a high-performing team to ensure orthopaedic surgical kits are delivered accurately, efficiently and on time. You will drive operational excellence, quality and continuous improvement, helping support patient safety and outstanding service to healthcare customers.

• →Lead daily loan kit warehouse operations across dispatch and receiving, delivering high standards in safety, quality, compliance, service and cost.
• →Coach and develop the team through clear objectives, regular feedback, performance dashboards and structured development plans.
• →Drive team performance to ensure customer orders are processed, packed and dispatched accurately, efficiently and on time.
• →Identify and implement process improvements that enhance operational efficiency, resolve kit issues and strengthen customer outcomes.
• →Partner with sales representatives, customer service and freight providers to resolve issues, manage outstanding orders and optimise freight costs.
• →Maintain inventory accuracy, current training records and full compliance with quality systems, SOPs and the Five Quality Principles.

• Proven success in leading a team, in a high volume and complex environment is a must.
• Ability to identify opportunities for process improvement and lead this in an organised manner.
• Lead with empathy and by example to drive team member KPI’s and development.
• Ability to handle SAP/ERP systems.
• Strong relationship building skills with suppliers and customers.

• Competitive remuneration package
• Continuous training and support
• Award-winning leadership development programs
• Equal opportunity employer supporting diversity and inclusion