Audio Visual Technician

• →Provide on-site support for audio visual systems including video conferencing platforms, displays, projectors, microphones, speakers, and control systems.
• →Set up, test, and operate AV equipment for meetings, presentations, training sessions, and special events.
• →Troubleshoot technical issues related to conference room technology and coordinate escalations with vendors or internal support teams when needed.
• →Prepare conference rooms according to meeting requirements, ensuring proper equipment configuration, room setup, and readiness before events begin.
• →Manage service requests and work orders through Corrigo CMMS, including tracking, documentation, prioritization, and closure of tickets.
• →Perform routine maintenance, inventory tracking, and quality checks on AV equipment to ensure reliable operation and minimize downtime.
• →Deliver exceptional customer service by assisting meeting participants, providing user guidance, and responding promptly to urgent support requests.

• High school diploma or equivalent required; Associate degree in Electronics, Information Technology, or related field preferred.
• Minimum 2–3 years of hands-on experience supporting AV technologies in a corporate, hospitality, educational, or similar professional environment.
• Experience using computerized maintenance management systems (CMMS), preferably Corrigo, for work order management and documentation.
• Strong knowledge of video conferencing platforms including Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, or similar technologies.
• Working knowledge of AV hardware and connectivity standards including HDMI, USB, DisplayPort, projectors, microphones, speakers, and presentation systems.
• Ability to troubleshoot AV and basic network-related issues across Windows and macOS environments.
• Strong communication, organizational, and customer service skills with the ability to manage multiple priorities in a fast-paced setting.

• CTS, AVIXA, Crestron, Extron, or other AV industry certifications.
• Experience supporting live events, webcasting, streaming, or video production activities.
• Familiarity with AV control systems such as Crestron, Extron, or AMX platforms.
• Knowledge of networked audio technologies including DANTE or AES67 protocols.
• Experience supporting digital signage and interactive display technologies.
• Background working in facilities management, hospitality, or managed service environments.
• Bilingual communication skills supporting diverse workplace populations.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!