Facility Coordinator

As a Facility Coordinator at JLL, you'll serve as an essential operational partner supporting our client in Anaheim, CA. This role places you at the center of facility operations, where you'll work alongside Facility Managers and Engineering Teams to deliver seamless service across maintenance, vendor management, financial tracking, and customer service. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll experience this firsthand as you solve problems, coordinate services, and ensure exceptional experiences for building occupants. From managing work orders and vendor relationships to supporting special events and maintaining service excellence, you'll have diverse responsibilities that make each day dynamic and engaging. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to facility management, client relations, budget oversight, and operational leadership. You'll need to be onsite during working hours, serving as a visible, responsive resource who embodies professionalism and service excellence.

• Provide direct support to the Facility Management and Engineering Team including quality checks of work orders, data review, customer service delivery, and financial reporting assistance with proactive follow-up

• Serve as front desk support and primary interface for guests, visitors, vendors, and employees, resolving inquiries and unique situations with professionalism and creative problem-solving

• Receive and dispatch work requests to technical staff and vendors, manage invoicing follow-up, track payment status, and process invoices for material purchases and monthly recurring costs

• Conduct visual inspections of common area spaces and coordinate building services including janitorial, breakrooms, restrooms, parking, badging, conference rooms, and equipment

• Order signage for the entire client portfolio, gather and coordinate janitorial and pantry supply orders, and manage product receipt with client collaboration

• Support operational reporting, budgeting, financial systems, administrative tasks including annual property audits, procedure documentation, electronic filing, and meeting coordination

• Maintain shared inboxes, manage daily mail review and sorting, submit vendor safety plans for approval, and support facility-specific cost savings targets

• HS diploma or equivalent

• 2+ years of experience in facility or property administration

• Proven customer service experience with superior interpersonal skills and service orientation

• Ability to maintain professionalism and effectively deal with stressful situations

• Physical ability to stand, walk, conduct facility inspections, and perform tasks requiring mobility throughout the workday

• Strong organizational skills with ability to plan and manage work under time constraints and multitask independently with minimal supervision

• Excellent written, verbal, and interpersonal communication skills with collaborative work style

• Associate's degree in facilities management, building, business, or related field, or equivalent work experience

• Proficiency in MS Office (Excel, Word, PowerPoint, Visio) with ability to customize administrative reports

• Experience with computerized maintenance management systems (CMMS) and facility operations software

• Experience working with Service Level Agreements and Key Performance Indicators in facility management environments

• Demonstrated capacity to deal with ambiguity and solve complex problems effectively in fast-paced environments

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.