Procurement Officer

Reporting directly to the Procurement Manager, this role operates on-site at the client's manufacturing facility in Vietnam and manages the end-to-end procurement process for all Integrated Facilities Management (IFM) services and materials.

The Procurement Officer holds full accountability for the complete vendor lifecycle—from vendor selection, competitive pricing analysis, and contract negotiation through service compliance verification, quality assurance, and payment reconciliation between client, JLL, and vendors. This includes onboarding vendors to JLL/client operational systems, managing cost efficiency, mitigating supply risks, and ensuring strict compliance with company policies and applicable regulations.

Success in this role requires deep understanding of building technical systems, cross-functional coordination capabilities, and direct client engagement.

• Self-reliance and independent problem-solving in a high-pressure manufacturing environment with minimal supervision

• Strong communication and negotiation skills to manage vendors and coordinate with internal teams and client stakeholders

• Sharp judgment and adaptability to handle diverse procurement requirements across multiple service categories and projects

• Proficiency in procurement platforms (vendor management, e-sourcing, purchase-to-pay systems) with high attention to detail and accuracy in all transactions and documentation

• Continuous focus on vendor performance management balancing cost, quality, compliance, and client satisfaction

• Execute procurement processes for services and materials related to building technical systems including HVAC, Electrical & UPS Systems, Process Utilities, I&C, Fire & Life Safety Systems, and other MEP systems
• Source, evaluate, and onboard technical service vendors/contractors, ensuring competitive quality and pricing
• Support contract negotiations and manage supplier terms and conditions
• Track and evaluate supplier performance against SLAs, escalating issues as needed

• Minimum 5 years of procurement experience, preferably in facilities management, technical services, or MRO procurement

• Experience in manufacturing with focus on maintenance services and technical contractor management (preferred)

• Understanding of building technical systems (HVAC, Electrical, Fire & Life Safety, MEP) and maintenance/repair operations

• Proven track record managing vendor relationships, contract negotiations, and supplier performance

• Strong capability in cost analysis, process improvement, and procurement KPI achievement

• Experience maintaining organized procurement records to support audit requirements and compliance verification

• High attention to detail and accuracy: Meticulous in vendor onboarding, contract documentation, invoice processing, and quality verification

• Market awareness and supplier evaluation: Stay informed on pricing trends and supplier capabilities; evaluate and select vendors by benchmarking costs, assessing technical capability and track record, and identifying risks to ensure competitive pricing and reliable service delivery

• Strong ability to work independently with minimal supervision
• Excellent time management and ability to handle multiple procurement projects simultaneously
• Flexible and adaptable in fast-paced, dynamic manufacturing environments
• High sense of ownership, initiative, and proactive problem-solving approach

• Bachelor’s degree in Business Administration, Engineering, or related field
• Fluent in English (spoken and written)

The ideal candidate is detail-oriented and accurate in execution, while also being commercially aware and responsive to market opportunities. They should excel at building effective working relationships with vendors, internal operations teams, and client contacts. This person combines strong procurement execution skills with sharp business judgment and the ability to work autonomously in a demanding environment.

• Exposure to advanced facility management and technical procurement practices

• Professional development and career growth opportunities across JLL's diverse business lines and regional network

• Collaborative work environment with cross-functional teams

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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