Senior General Manager, Mixed-Use Property Management

The Senior General Manager (SGM) will serve as a key member of the leadership team, overseeing property management services for a new and exciting sports anchored mixed-use lifestyle development in Orange County CA, from ground-up to grand opening. In this pivotal role, the SGM will be entrusted with managing properties in strict accordance with JLL's established standards, procedures, and the Management Agreement. The position demands a results-driven approach, focusing on achieving financial targets, meeting operational objectives, and ensuring the highest levels of client and tenant satisfaction.

Working in close collaboration with the regional leadership team, the SGM will play a crucial role in comprehending our clients' investment objectives and formulating tailored, property-specific strategic plans. Moreover, the position requires exceptional communication skills to maintain strong, productive relationships with building owners and tenants, ensuring alignment with organizational goals and stakeholder expectations.

• →Development and implementation of operating and capital budgets, and financial reporting
• →Implement and execute business plans to maximize property tenant satisfaction and profitability
• →Provide expert advice to clients and stakeholders throughout all project phases
• →Build and motivate a high-performing team across multiple sectors including office, retail, hotel, parking, entertainment, and placemaking experiences
• →Deliver strategic guidance and oversee all aspects of the operation, including tenant and guest satisfaction, team management, financial performance, and client relationships
• →Ensure tenant satisfaction by implementing retention program and keeping tenants informed of any property activities
• →Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.
• →Assist in developing policies and procedures for tenant rent collections
• →Ensure property, or properties are operating in accordance with JLL best practices

• Minimum of ten (10) years of commercial real estate or Commercial property management experience
• Experience with ground-up development Class A Office and Retail properties
• Minimum of four (4)  five (5) years of experience managing a team of three (3) or more people
• Excel in fast-paced environments, demonstrating the ability to think on their feet and adapt quickly to changing situations
• Experience with managing capital projects
• Advanced oral and written communication skills
• Strong financial and accounting acumen, and experience with budgeting and financial reporting
• Efficient problem-solving skills

• Bachelors Degree
• Real Estate License is required within the first six months of assuming the position
• Client focused approach
• Proficient in Microsoft office and other required software

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.