Broker Dealer Operations, Associate

This is a remote operations role supporting the daily infrastructure behind a U.S. equities brokerage business.
You will help ensure customer accounts, trades, cash, positions, transfers, and corporate actions are processed accurately and efficiently.
The role combines hands-on operational execution with reconciliation, exception management, risk awareness, and process improvement.
You will investigate breaks and operational issues, coordinate resolution across internal and external teams, and maintain strong documentation and controls.
You will work across Engineering, Product, Trading, Customer Experience, Compliance, Finance, and clearing partners to resolve time-sensitive operational matters.
The position also offers opportunities to identify recurring problems and introduce practical improvements that reduce manual work and improve customer outcomes.
This is a strong opportunity for a detail-oriented financial operations professional who wants to develop expertise in brokerage operations within a technology-driven environment.

• 2+ years of experience in financial services operations, brokerage operations, clearing and settlement, trade support, or a related operational control function.
• Working knowledge of the U.S. equities trade lifecycle, including order processing, settlement, positions, cash movements, corporate actions, and securities transfers.
• Demonstrated experience investigating data breaks, reconciliation discrepancies, operational exceptions, or similar issues across multiple systems and driving them to documented resolution.
• Ability to consistently follow established procedures in a regulated environment while exercising sound judgment when situations fall outside existing runbooks.
• Familiarity with clearing platforms such as Apex Clearing or equivalent brokerage systems.
• Working knowledge of Jira, SQL, workflow automation tools, or similar technologies used in financial operations is preferred.
• Strong attention to detail and accuracy, particularly when working with financial data, customer accounts, transactions, and operational controls.
• Strong analytical and problem-solving abilities, with the capacity to investigate issues systematically and identify practical solutions.
• Effective communication and collaboration skills, with the ability to coordinate across operational, technical, compliance, and business teams.
• Ability to manage multiple priorities in a fast-paced environment while maintaining quality, documentation standards, and regulatory discipline.
• Demonstrated willingness and ability to use generative AI responsibly, with human oversight, to produce business-ready outputs and improve operational workflows.