Cloud Operations WM Lead

This role is an opportunity to support and evolve cloud infrastructure powering large-scale warehouse management solutions. You will work closely with solution architects, engineering teams, and business stakeholders to design, deploy, and operate reliable cloud environments. The position combines hands-on AWS and Kubernetes operations with automation, infrastructure as code, incident response, and full-stack troubleshooting. You will play a key role in maintaining production customer environments and improving operational reliability and service levels. The environment is technically diverse, spanning Java applications, containers, operating systems, virtualization, and cloud infrastructure. It is well suited to an experienced cloud operations professional who enjoys solving complex production challenges and continuously improving how systems are operated.

• Bachelor’s degree or equivalent combination of education and relevant professional experience.

• 5+ years of experience in cloud operations, infrastructure engineering, DevOps, or software development environments.

• 3+ years of experience supporting large-scale Java applications.

• 3+ years of hands-on experience supporting AWS-based production environments.

• Experience working with OCI-based environments, with multi-cloud exposure considered an advantage.

• Strong hands-on experience with Kubernetes administration, implementation, and troubleshooting.

• Extensive knowledge of Infrastructure as Code principles and practical experience with Terraform.

• Strong automation skills using tools such as Python, Ansible, Azure DevOps, Terraform, or comparable technologies.

• Working knowledge of both Windows and Linux operating systems.

• Experience supporting application containers and technologies such as IIS and Tomcat.

• Strong troubleshooting and analytical skills, including experience collecting performance data, diagnosing issues, and tuning systems.

• Experience with Git or other source-control management systems.

• Understanding of microservices architectures and common application protocols such as TCP/IP, HTTP, SOAP, SMTP, REST APIs, XML/JSON, JDBC, and JMS/MQ is advantageous.

• Experience with Dynatrace, Helm-templated Kubernetes environments, Java application management, or application threading and concurrency is a plus.

• Ability to investigate issues involving response times, connectivity, authentication, authorization, configuration, and other environment-related factors.

• Strong communication and collaboration skills, with the ability to work effectively with technical teams, architects, business stakeholders, and customer-facing teams.

• Ability to work independently, respond effectively to incidents, and continuously improve operational processes in a fast-paced environment.