Customer Success Coordinator

This is an early-career opportunity for a proactive professional who enjoys building strong customer relationships and working in a technology-driven environment.
You will own the day-to-day client experience, from onboarding and training through ongoing engagement, satisfaction, and retention.
The role offers broad exposure to customer success, sales, business development, marketing, and product operations.
You will work closely with cross-functional teams to understand customer needs, identify opportunities, and contribute to long-term growth.
Your insights and relationship-building skills will help improve the customer journey while supporting expansion across Canada and the US.
The position provides a fast-paced learning environment where you can develop your professional skills and expand your network within the technology community.
It is particularly suited to an energetic, empathetic, curious professional with an entrepreneurial mindset and enthusiasm for technology.

• Post-secondary degree or diploma with a strong understanding of technology.
• Up to 2 years of experience in customer success, sales, business development, or another customer-facing role; internships, co-ops, and part-time experience are considered relevant.
• Strong oral and written communication skills, with bilingual proficiency.
• Genuine interest in sales and business development, combined with an entrepreneurial mindset.
• Strong interpersonal and relationship-building abilities, with empathy and a customer-focused approach.
• Fast learner who is curious about technology and comfortable adapting to new information and situations.
• Energetic, proactive, and motivated to take ownership in a fast-paced environment.
• Positive attitude, enthusiasm, curiosity, and a good sense of humour.
• Youth Employment Program eligibility: post-secondary graduate, under 30 years old, Canadian citizen or permanent resident, and first-time participant in the Youth Employment Program.