Inside Sales Support Representative

This role supports Account Managers in delivering a smooth and responsive customer experience throughout the sales and order fulfillment process.
You will help manage day-to-day transactions, resolve customer issues, and ensure orders are handled accurately and efficiently.
The position plays an important role in strengthening customer relationships while giving Account Managers more capacity to focus on business growth.
You will proactively monitor open orders, follow up on service issues, and help prevent problems before they affect customers.
The role combines customer service, sales support, order coordination, and frequent communication with internal and external stakeholders.
Success requires strong communication, organization, multitasking, and a genuine commitment to helping customers and colleagues.
This is a full-time, Monday-to-Friday remote position offering a supportive team environment and opportunities for professional development.

• Strong motivation and drive to succeed in a customer-facing sales support environment.
• Excellent verbal and written communication skills.
• Strong customer service orientation and a genuine desire to help others.
• Ability to manage multiple tasks, priorities, and customer requests effectively.
• Strong attention to detail when preparing, processing, and following up on orders.
• Ability to proactively identify potential issues and take appropriate action to resolve them.
• Comfortable working collaboratively with Account Managers, customers, and internal teams.
• Strong organizational skills and the ability to maintain accuracy in a fast-paced environment.
• Applicants must be legally authorized to work for any employer in the United States.
• This position is not eligible for employment visa sponsorship or transfer of sponsorship.