Microsoft Dynamics 365 Client Partner

We are seeking a highly motivated, client-focused professional to strengthen strategic partnerships and drive sustainable account growth across enterprise technology clients. In this remote role, you will serve as a trusted advisor to key stakeholders, helping organizations maximize the value of their Microsoft Dynamics 365 solutions and related business technologies. You will oversee the client relationship throughout its lifecycle, from strategic planning and onboarding to delivery oversight, renewals, and expansion opportunities. Working closely with sales, delivery, support, and practice leadership teams, you will ensure client objectives remain aligned with technology solutions and business outcomes. This opportunity is ideal for an experienced account management or consulting professional who combines commercial acumen, relationship-building expertise, and a commitment to delivering exceptional client experiences.

• Bachelor's degree in Business Administration or a related field, or equivalent professional experience.

• At least 8 years of experience in consulting, client delivery, or account management within a business-to-business (B2B) or software environment. Experience does not need to be consecutive.

• Demonstrated success managing complex client relationships in technology implementation or enterprise software environments, such as ERP projects.

• Proven ability to increase account revenue, retain clients, strengthen strategic partnerships, and improve customer satisfaction.

• Experience collaborating with sales teams, delivery professionals, support functions, and practice leadership to coordinate client engagements and achieve business objectives.

• Strong understanding of Microsoft technologies, Microsoft Dynamics 365, and enterprise business software solutions is preferred.

• Excellent communication, relationship management, and stakeholder engagement skills, including the ability to interact confidently with executive-level decision-makers.

• Strong commercial and strategic thinking skills, with the ability to identify growth opportunities, manage renewals, and align technology solutions with client business goals.

• Demonstrated ability to balance strategic account oversight with practical execution, follow-through, and effective coordination.

• Strong problem-solving skills, sound judgment, and the ability to navigate ambiguity and resolve complex client issues.

• Excellent organizational and time-management skills, with the ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.

• Collaborative mindset and the ability to influence stakeholders and coordinate cross-functional teams without direct authority.

• Proficiency in spoken and written English.

• A professional approach that reflects integrity, technical excellence, tenacity, client-centricity, and a positive attitude toward work.

• Work authorization: Must be legally authorized to work for any employer in the United States. Visa sponsorship is not available.

• Location and travel: Must be based in an eligible location within the United States and able to travel regularly to client locations across the United States and Canada, with travel of up to 25%, as well as occasional industry events. Attendance at designated offices for collaboration, training, or business needs may also be required.