Partner Success Executive

This is a full-time individual contributor role focused on building and growing strategic relationships with college and university partners.
You will manage a portfolio of 10–20 institutions, helping them launch, adopt, engage with, and expand academic support programs.
The role combines partner success, strategic account management, engagement, and growth in a collaborative, cross-functional environment.
You will work directly with campus stakeholders to understand their priorities and connect program performance to broader student success goals.
Using relationship-building skills and data-driven insights, you will identify opportunities to strengthen retention, adoption, and partner growth.
You’ll collaborate closely with Sales, Marketing, Operations, and Academic Relations to create a seamless partner experience.
This is an opportunity to take meaningful ownership while contributing to the modernization of peer learning and student support in higher education.

• 4–6+ years of experience in higher education, sales, account management, customer success, program management, or partnership management.
• Experience in EdTech is a plus, particularly within environments focused on higher education, student support, or academic success.
• Genuine interest in education and student success, with motivation to contribute to initiatives that create tangible outcomes for students.
• Strong relationship-building and communication skills, with the ability to engage effectively with a diverse range of campus stakeholders.
• Proven ability to manage multiple relationships, accounts, projects, or programs while balancing competing priorities.
• Proactive, organized, and comfortable taking ownership in a fast-paced and evolving environment.
• Strong analytical skills and the ability to turn partner data and insights into practical recommendations and next steps.
• Commercial awareness and the ability to identify partner growth opportunities and collaborate with internal teams to pursue them.
• Collaborative mindset, with the confidence to contribute as part of a team while independently leading initiatives when needed.
• Willingness to travel as required for partner engagement and growth.
• Commitment to teamwork, accessible education, mission-driven work, and improving student success.
• Additional experience with peer tutoring, peer programs, student support, or direct collaboration with colleges and universities is advantageous.