Senior DevOps Engineer

As a Senior DevOps Engineer, you will play a key role in building and maintaining the cloud infrastructure and delivery systems that power a modern SaaS platform. You will drive improvements across AWS infrastructure, CI/CD pipelines, observability, and site reliability engineering to ensure secure, scalable, and dependable services. Working closely with software engineering teams, you will streamline deployment processes, enhance developer productivity, and strengthen operational excellence. You will help establish best practices for monitoring, incident management, performance optimization, and cloud cost efficiency. This role offers the opportunity to influence technical decisions and shape infrastructure strategy within a collaborative, globally distributed engineering environment. The position is fully remote within Bengaluru and requires regular collaboration with colleagues in the United States.

• At least 5 years of professional experience in DevOps, Site Reliability Engineering, infrastructure engineering, platform engineering, or a closely related discipline.

• Significant hands-on experience designing, deploying, and maintaining production infrastructure on AWS. This is a mandatory qualification.

• Proven experience designing, operating, and improving CI/CD pipelines using CircleCI, GitHub Actions, Jenkins, GitLab CI, or another major continuous integration and delivery platform. Experience with CircleCI is strongly preferred.

• Strong knowledge of Docker and containerized application environments, including practical experience supporting production workloads.

• Solid foundations in Linux administration, networking, cloud infrastructure, and security principles.

• Practical experience applying SRE methodologies to production systems, including service monitoring, alerting, incident management, root-cause analysis, capacity planning, and continuous reliability improvement.

• Hands-on experience with a leading observability and telemetry platform, such as Datadog, New Relic, Dynatrace, Grafana Cloud, or Splunk. Datadog experience is strongly preferred.

• Demonstrated ability to design meaningful monitoring and alerting systems that improve visibility, reduce alert fatigue, and support effective incident response.

• Experience managing and optimizing cloud infrastructure costs, with the ability to make informed trade-offs between cost, reliability, performance, and development speed.

• Proven ability to collaborate with application engineering teams to establish shared infrastructure practices, improve deployment workflows, and strengthen production readiness.

• Excellent written and verbal English communication skills, with the ability to explain complex technical concepts and operational issues to both technical and non-technical stakeholders.

• Strong analytical and problem-solving abilities, a proactive approach to identifying infrastructure improvements, and a commitment to operational excellence.

• Comfort working with geographically distributed teams and collaborating regularly with colleagues across India and the United States.

• Current full-time residence in Bengaluru, India, as applicants based in other Indian cities are not eligible for this position.

• Willingness and ability to work regular hours overlapping with U.S. business hours, approximately 2 p.m. to 10 p.m. IST, Monday through Friday.

• Ability to submit all application materials in English and provide accurate, truthful information throughout the recruitment process.