Social Media Content Specialist - English + other languages

CanadaRemoteFull-timemid

MarketingContent Specialist

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Quick Summary

Requirements Summary

Strong written English skills, including excellent spelling, grammar, clarity, and attention to detail, combined with strong cultural awareness. Previous experience managing social media platforms,

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MarketingContent Specialist

Join a fully remote, international social media team supporting global brands and their online communities.
In this role, you’ll create engaging content and conversations while representing different brand voices across social platforms.
You’ll help maintain positive, respectful, and well-moderated online communities around the clock.
The position offers exposure to a wide range of industries, audiences, topics, and social media environments.
You’ll collaborate with a distributed team and escalate emerging trends, issues, and valuable audience insights when needed.
Flexibility is essential, as the role includes a rotating mix of daytime, evening, overnight, and weekend shifts.
This is an ongoing opportunity for candidates who enjoy social media, writing, community engagement, and working in a fast-moving environment.

Moderate and respond to comments and community interactions across clients’ social media channels while consistently applying each brand’s voice, tone, and guidelines.
Write thoughtful, engaging social content designed to encourage conversation, strengthen community engagement, and create meaningful interactions.
Monitor online conversations and help ensure communities remain safe, respectful, inclusive, and aligned with established moderation standards.
Identify and escalate sensitive issues, emerging trends, relevant insights, and notable community activity to the appropriate internal teams.
Develop a strong understanding of each client’s strategy, audience, communication style, and objectives, acting as a trusted extension of their brand.
Engage confidently with content across a broad range of industries, including technology, retail, food, hospitality, tourism, healthcare, and pharmaceuticals.
Work flexibly across assigned schedules, which may include daytime, evening, overnight, and weekend shifts.

Requirements

~1 min read

Strong written English skills, including excellent spelling, grammar, clarity, and attention to detail, combined with strong cultural awareness.
Previous experience managing social media platforms, particularly community moderation, audience engagement, and online conversations.
Demonstrated ability to write on behalf of brands and adapt tone, style, and messaging to suit different audiences and communication guidelines.
Familiarity with major social media platforms, including Facebook; access to or use of a Facebook account may be required depending on client needs.
Ability to understand and engage with varied subject matter and communicate appropriately across different industries and communities.
Strong organizational skills, reliability, responsiveness, and a customer-service-oriented mindset.
Comfortable working independently in a remote environment while collaborating effectively with an international team.
Availability and flexibility to work a variety of shifts, including evenings, overnight hours, and weekends.
Reliable, high-speed internet suitable for consistent remote work.
Fluency in an additional language is preferred, particularly French, Spanish, Turkish, German, Arabic, Hebrew, Finnish, Swedish, Danish, Norwegian, Korean, Japanese, Chinese, Thai, or Greek.