Software Engineering Team Lead

We are seeking an experienced Software Engineering Team Lead to guide a development support team responsible for maintaining the stability, performance, and reliability of a full-stack eCommerce and logistics platform. In this hands-on leadership role, you will combine technical problem-solving with team mentorship, writing production code while resolving complex incidents and improving system architecture. You will oversee production support across PHP, MySQL, and React applications, ensuring customer-impacting issues are addressed efficiently and permanently. Working closely with Product, Operations, Customer Success, and Engineering, you will improve monitoring, deployment practices, and developer productivity. This opportunity is ideal for a technically strong leader who enjoys building effective teams, reducing technical debt, and driving continuous improvement. You will have significant ownership over engineering quality and the reliability of technology that supports large-scale eCommerce fulfillment operations.

• Approximately 3–5 or more years of professional software development experience, with strong practical experience building and maintaining production applications.

• Strong proficiency in PHP and experience developing, debugging, and supporting backend applications in production environments.

• Solid knowledge of MySQL, including query optimization, indexing, database performance analysis, and troubleshooting.

• Hands-on experience developing modern frontend applications using React, JavaScript, and HTML5.

• Demonstrated ability to investigate and resolve complex production issues across full-stack applications and interconnected services.

• Experience leading developers or technical support teams, with the ability to coordinate work, prioritize incidents, and guide technical decisions.

• Strong understanding of software architecture, scalable application design, system reliability, and maintainable code.

• Experience conducting code reviews, mentoring developers, and promoting engineering standards and best practices.

• Familiarity with REST APIs and troubleshooting integrations between application components and external services.

• Strong debugging, analytical reasoning, and problem-solving skills, especially when working under pressure or addressing time-sensitive production issues.

• Experience improving application monitoring, logging, alerting, and observability is an advantage.

• Knowledge of Docker and containerized development environments is beneficial.

• Experience with AWS infrastructure and cloud-based application deployment is a plus.

• Familiarity with message queue systems such as RabbitMQ is desirable.

• Understanding of CI/CD pipelines, automated testing, and release management practices is beneficial.

• Experience working within Agile software development teams is an advantage.

• Exposure to eCommerce, order fulfillment, logistics, or platforms such as Shopify and Amazon is desirable.

• Excellent written and verbal communication skills, with the ability to collaborate across technical and non-technical teams.

• Strong organizational skills and the ability to balance competing priorities while maintaining high-quality execution.

• A proactive, accountable mindset and enthusiasm for continuous learning, experimentation, and process improvement.