Staff Product Manager, OpenTelemetry

This is a Staff-level product leadership role focused on making OpenTelemetry onboarding, instrumentation, and telemetry management simpler, more reliable, and more actionable.
You will own the end-to-end customer journey from an uninstrumented workload to healthy, useful telemetry and meaningful observability outcomes.
The role spans SDK instrumentation, automatic instrumentation, OpenTelemetry Collectors, configuration, troubleshooting, validation, and downstream product activation.
You will shape strategy across multiple engineering and product teams while creating a coherent experience for both developers and AI-powered coding agents.
Using customer research, product data, and market insight, you will identify friction points and prioritize improvements that increase activation and time to value.
You will work closely with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams in a globally distributed environment.
This is an opportunity to influence a critical developer experience while helping define how AI and OpenTelemetry shape the future of observability.

• 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain.
• Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority.
• Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions.
• Experience using or building instrumentation systems, developer agents, telemetry collectors, configuration products, or related infrastructure.
• Understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments.
• Experience transforming complex onboarding, configuration, troubleshooting, or technical workflows into clear and approachable product experiences.
• Strong ability to use customer research and product data to make informed decisions, align stakeholders, and deliver measurable outcomes.
• Excellent written and verbal communication skills, with the ability to influence both technical and nontechnical stakeholders.
• Demonstrated ability to operate effectively in remote, globally distributed organizations.
• Strong cross-functional leadership skills and the ability to create alignment across product, engineering, design, marketing, and go-to-market teams.
• Comfort working with AI tools as part of product development and strategy, while applying sound judgment to AI-generated outputs and recommendations.
• Experience contributing to or building products around OpenTelemetry or the broader open-source observability ecosystem.
• Experience with automatic instrumentation, eBPF, or runtime-based instrumentation.
• Firsthand experience as an SRE, platform engineer, developer, or observability practitioner.
• Experience building product-led onboarding, configuration validation, or telemetry-health experiences at scale.