Intake Center Program Associate - (Part time) $18.50/hour

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

1. Respond to all incoming calls from clients and/or providers

2. Complete a diversion screening with walk-in clients prior to calling 211 to confirm homelessness

eligibility

3. Pick up clients and transport them to the appropriate shelter as determined by 211/DSS

4. Support quarantine of COVID clients through proper documentation prior to their hotel

placement, transportation to quarantine, and providing food, hygiene items, hotel rules

5. Work with designated hotel agencies/shelters to provide a warm client hand off

6. Maintain and update transportation logs and documentation via shift notes

7. Communicate with other shift Program Associates/Caseworkers/admin as needed

8. Ensure there is adequate staffing prior to leaving a shift

9. Observes all safety rules and regulations including use of personal protective equipment

• H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience.
• Experience working with homeless population preferred.

• Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals.
• Mobility sufficient to work in an office environment. Manual dexterity sufficient to operate office equipment including machines.

• Valid N.Y.S. Driver’s License,
• N.Y.S. Central Registry clearance.