Sr. Product Manager

Founded in 1898, Mutual of Enumclaw is a people-first insurer rooted in community, recognized as Washington’s Best Company to Work For for the 14th consecutive year, and proudly serving individuals, families, farms, and businesses through local independent agents across the West.

The Sr. Product Manager reports to the Sr. Director of Product Management and is a proactive, driven, and individually accountable steward of profit and growth across assigned states & territories for all assigned lines & products.  Designer of long-term state strategies and coordinator of short-term execution to realize the benefits of such.  Focus on driving improvements in profit/growth through pricing management (segmentation, texture, and rate level), as well as ongoing engagement, partnership, and influence with underwriting, sales, regulatory, product development, marketing, operations & finance to align and add value to their strategy & execution. 

Also holds responsibility for oversight of the Product Development function and potential staff (manager level) for Personal Insurance.  This function will look to identify and execute opportunities to improve MOE's suite of products and coverages to match customer needs and current market conditions.  Also responsible for conducting regular proactive updates of form language, responding to and accounting for market trends, competitor actions, and regulatory/reinsurance actions. 

• →Independently identify, prioritize, and drive organizational focus on profit/growth opportunities.
• →Build relationships and add value across core stakeholder departments (UW, Sales, Actuarial, IT, etc.).
• →Be the go-to expert on assigned lines of products, strategy, markets, business levers, data, and execution.
• →Effectively leverage data, analytics, and available supporting resources.
• →Oversee and maximize the value of state rate filings at all stages.
• →Point person for responses and action plans regarding regulatory matters.
• →Independently create, and oversee the creation of, influential presentations associated with the execution of day-to-day opportunities and broad strategic opportunities.
• →Fully leverage, motivate and develop analyst staff.

• →May require management of one or more pricing/state analysts and/or product managers as the organization structure changes and adapts to the needs of the business.

• Oversee the creation of a multiyear “product roadmap” for the delivery of new and updated products.
• Complete ground-up builds of new products via form language.
• Review and refresh existing form language on an ongoing basis.
• Identify products/updates that would drive the largest market impact or mitigate the largest risks.
• Be the point person and subject matter expert regarding MOE’s products, forms, and coverages.
• Research market trends to proactively identify potential new products and coverages, or necessary adjustments to avoid gaps in the marketplace or regulatory exposure.
• Design and facilitate training associated with any product launches and updates.

• Prolonged periods of sitting at a desk and working on a computer, including video conferencing.

• Very strong analytic and project management capabilities.
• Expert knowledge of P&C insurance products and the filing process.
• Knowledge of predictive/pricing modeling methodology and actuarial principles.
• Knowledge of Underwriting principles, methodology, and general theory.
• Expert use of PowerPoint and Excel.
• Knowledge of SQL, SAS, VBA, and other programming/data management is a strong plus.
• Translate analysis into coherent presentations and communication.
• Experience in Underwriting and in the creation of new products, forms, and policy language.
• Fully versed in the regulatory and legal review process necessary to support product approval.

• Bachelor’s Degree in Economics, Actuarial, Business Admin, Mathematics, or related analytic disciplines.
• 8+ years of P&C experience in personal lines or small commercial/farm product management, actuarial, or sales/underwriting; but experience in portfolio-managed products would also be considered.
• 8+ years in a core underwriting role which interacted directly with policy language.
• Expert knowledge of insurance, actuarial principles, modeling, computer science, and data manipulation.
• Experience managing direct reports and multiple stakeholder departments outside of the direct reporting relationship is a strong preference.
• Experience with modeling and predictive analytics.
• All the following would be considered preferred:
  • Graduate degree and/or related professional designations (Underwriting, Actuarial, and Finance).
  • Experience with managing products and interacting with regulatory environments in the states of Washington, Oregon, Idaho, Montana, Utah, Wyoming, and Arizona.
  • Experience working with an independent agency channel distribution.