Inside Sales - Instruments

• →Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’.
  • →Information handled will include Measurement Technician Scheduling, RFQ’s, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting.
• →Ensure that Inside efforts are aligned with the Technician availability.
• →Support JHC accounting department with problem invoices, returns and general customer account information.
• →Support JHC Sales personnel when required for the pursuit of Instrumentation initiatives.
• →Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
• →Work closely with and support the JHC product principals when required to do so.
• →Actively and enthusiastically attend required and preferred training.
• →Actively and enthusiastically participate in the after hour and weekend ‘On-Call’ rotation as required.
• →Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise.
• →Accurately complete quotes, order entry and purchase orders within the customers time requirements.
• →Always build and cultivate solid relationships

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com