Banquet Captain

Help Deliver the Kalahari Experience   

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.   

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.   

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.   

Banquet Captain 

Kalahari Resorts & Conventions is seeking a Banquet Captain. In this role, you will be responsible for supervising and assisting with the setup, service, and cleanup of all assigned banquet functions, proper upkeep of convention, meeting, banquet facilities, & equipment in an efficient and timely manner. 

As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure event spaces are perfectly arranged according to specifications, creating a welcoming and seamless environment for our guests. Your attention to detail and efficiency will directly enhance both guest satisfaction and the overall success of events. 

Pay Rate -  $7 - $8/Hr + Tips. 

Key Responsibilities   

• Ensure the correct and timely setup of all Banquet Event Order (BEO) functions which include meeting rooms, breaks, audio visual and other equipment. 

• Assign side work duties and stations to all servers, and supervise the service station or banquet room. 

• Ability to utilize various types of cleaning and setup equipment included but not limited to:  vacuums, chair dollies, carts, audio visual equipment. Break down banquet space after the completion of functions and ensure that all equipment and supplies are stored properly.   

• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, floors, walls, walks, doors, windows, heating/air conditioning units, etc. 

• Perform other duties as requested by management. 

What We’re Looking For   

• Must have at least 1-2 years of banquet supervisor and/or set-up houseperson leadership experience and/or 1 year of supervisory or management experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) is preferred. 

• Physical Requirements include exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly; to lift, carry, push, pull, or otherwise move objects.   

• Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests. 

• Must be flexible to work long hours including weekends and holidays. 

A Sampling of Our Benefits   

Our team enjoys a comprehensive benefits package, including:   

• Career growth opportunities with promotion from within   

• 401(k) matching, paid time off, and holiday compensation   

• Health, dental, and vision coverage for full-time associates   

• Employee appreciation events, discounts, and perks at all resorts   

• Education assistance programs to help advance your career   

Be Part of Something Extraordinary   

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.   

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.   

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |   

Kalahari Resorts & Conventions is an Equal Opportunity Employer