Waterpark Front Desk Supervisor

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor. In this position you will be responsible for internal waterpark revenue sales, preparing reliable daily reports, assisting guests and processing transactions. You’ll oversee the waterpark front desk daily operations and team to achieve objectives in sales, employee retention, beyond expectations guest service and satisfaction, cleanliness, and sanitation.   

As part of our team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

• →Previous supervisory responsibility preferred.
• →Must have excellent communication skills, good customer relation skills and have great attention to detail

• →Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.

• Reliable, detail-oriented individuals who take pride in their work
• A positive attitude and a personality focused on service
• Willingness to work flexible and sometimes long hours, including weekends and holidays