Busser/Runner - Mosaic Ultra Lounge

Sleek and sophisticated, with soft seating, champagne by the glass and an outdoor balcony, over looking the Power & Light District, which has fast become Kansas City’s living room. Mosaic Ultra Lounge is downtown Kansas City’s premier destination for cocktails after work, private parties or late night festivities, with a soundtrack provided by the area’s premier DJs.

• →Provide an energetic, outgoing, fun personality while maintaining professionalism.
• →Perform varied duties to ensure all aspects of the proper steps of service.
• →Offer polite, professional, and courteous customer service.
• →Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• →Maintain service stations in a clean and orderly manner throughout shift.
• →Clear and clean tables in a timely manner.
• →Reset tables according to specifications of location.
• →Perform more than one task at a time.
• →Offer polite, professional, and courteous customer service.
• →Communicate effectively with co-workers.
• →Communicate with guest clearly, patiently, courteously and with good humor.
• →Complete all side work as assigned.
• →Maintain a clean and orderly work area to ensure safety.
• →Clear all empty tables and set tables for new guests.
• →Restock service stations.

• Prior customer service and/or restaurant experience preferred. 
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.    
• May be required to work nights, weekends, and/or holidays.

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.