Store Manager in Training (MIT)

Description

The Station Manager in Training program is a fast-tracked development path designed to prepare high-potential leaders for managing a Kelley’s Market location. Through hands-on training and mentorship, you’ll gain the skills and experience needed to lead store operations, drive results, and grow your career within our organization. Upon completion of the program you will be responsible for the overall performance and daily operations of an assigned Kelley’s Market location. This position leads a team of Assistant Managers, Lead Sales/Food Associates, and Sales/Food Service Associates in delivering exceptional customer service, maintaining store profitability, and ensuring a clean, safe, and well-stocked environment. The Station Manager is expected to model company values, drive operational excellence, and foster a positive and engaging workplace culture. This position reports directly to the District Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is consistent with that of a retail and convenience store setting. This position requires frequent lifting and movement of products and supplies weighing up to 30 pounds, with occasional lifting of items up to 50 pounds. Regular use of hands and fingers is necessary for handling merchandise, operating point-of-sale systems, and adjusting equipment. The role also involves moderate levels of reaching, pushing, pulling, gripping, and grasping throughout the shift.

This is a full-time position, generally requiring 50 or more hours per week. Standard shifts are typically ten (10) hours in length and may fall on weekdays, weekends, or holidays, depending on business needs. Occasional evenings and weekend hours may be required to support store operations. Scheduling will be coordinated directly with the District Manager and may vary by location. As a Station Manager, you are expected to be on-call and available to support your business operations.

1. Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets.
2. 5+ years of progressively responsible experience in a convenience store, gas station, or retail environment; total store responsibility is preferred.
3. 5+ years of experience in handling cash and completing shift reports or basic bookkeeping tasks.
4. Proven ability to coach, train, and lead teams in a 24/7 high-volume environment.
5. Ability to provide excellent customer service in a fast-paced retail environment.
6. Excellent communication and interpersonal skills.
7. Strong math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately.
8. Willingness to work flexible hours, including evenings, weekends, and holidays.
9. Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods.

1. ServSafe or Food Service Sanitation certification.