Transit Operator - Leduc

• Location: 4300 56 Avenue, Leduc
• Position Type: Unionized, Temporary Part-Time 6-Month Term (Potential for Extension or to go Full-time)
• Hours: Shifts are assigned based on seniority
• Pay: $30.49 - $35.88 (Dependent on vehicle driven each shift)

• Valid Class 1, Class 2, or Class 4 driver's license.
• Knowledge of defensive driving principles and safe vehicle operating practices.
• Knowledge of applicable traffic laws, the Motor Vehicle Act and/or Highway Traffic Act, depending on jurisdiction.
• Knowledge of Hours of Service Regulations and related compliance requirements.
• Strong commitment to passenger safety, customer service, and professionalism.
• Ability to operate transit vehicles safely in varying weather, road, and traffic conditions.
• Knowledge of accessibility requirements and the ability to assist passengers with mobility needs.
• Strong communication and interpersonal skills with the ability to interact respectfully with diverse passengers and community members.
• Ability to remain calm and make sound decisions in emergency or high-pressure situations.
• Basic mechanical aptitude with the ability to identify and report vehicle defects or maintenance concerns.
• Ability to successfully complete a road test, criminal background check, and drug & alcohol screening as a condition of employment.

• A valid Air Brake Q Endorsement.
• Previous transit, passenger transportation, shuttle, school bus experience. 
• Familiarity with transit vehicles and fare collection equipment.

• Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service.
• Willingness to work shifts, including split shifts, weekends, and statutory holidays (transit service operates 7 days per week, 21 hours per day).
• Ability to sit for extended periods of time.
• Ability to maintain focus on repetitive tasks.
• Ability to work in a variety of weather and traffic conditions.
• Ability to make instantaneous decisions under pressure to ensure safe vehicle operation.
• A safety and compliance mindset.
• Strong focus on customer service. 
• Ability to work independently with minimal supervision.

Safe Vehicle Operation and Maintenance

• Operate various types of transit vehicles on established routes following a published schedule.
• Observe all traffic laws and safety rules while adhering to time schedules.
• Perform pre-trip, en-route, and post-trip inspections to ensure vehicle safety.
• Evaluate road conditions and mechanical issues, making necessary adjustments or arranging for assistance.
• Carry out emergency and accident procedures as required.

Passenger Experience and Communication

• Transport customers throughout the local region in accordance with company policies and procedures.
• Courteously and professionally interact with customers, including assisting with mobility devices, answering inquiries, and making announcements.
• Issue transfers, collect fares, and ensure valid passes are presented.
• Communicate effectively with the public, dispatchers, and co-workers.
• De-escalate conflicts and resolve passenger concerns in a professional manner.

Reporting and Compliance

• Complete vehicle, operational, and incident reports accurately and in a timely manner.
• Report delays, mechanical issues, incidents, and accidents as required.
• Maintain accurate daily logbooks and records.
• Adhere to all applicable legislation, including the Motor Vehicle/Highway Traffic Act and Hours of Service Regulations.
• Continuously learn and adapt to new procedures, vehicle models, and technology.

A subsidiary of the Keolis Group, a global company owned by SNCF (70%) and the Caisse de dépôt et placement du Québec (CDPQ) (30%), Keolis Canada benefits from the expertise of a group operating in 13 countries, with nearly 70,000 employees and revenue of 7.7 billion euros in 2025.