Client Operations & Yield Manager

• Own end-to-end campaign trafficking for supplier-funded campaigns running across Kevel-powered retailer networks, from IO receipt through launch, pacing, and wrap-up
• QA all creative assets and targeting parameters to ensure campaigns launch accurately and on schedule within each retailer’s environment
• Monitor in-flight delivery daily across multiple retailer accounts; proactively flag and resolve pacing issues, discrepancies, and under-delivery risks
• Maintain and refine trafficking templates, naming conventions, and ops documentation that can scale across a growing retailer portfolio

• Support retailer partners in forecasting and managing ad inventory availability across their on-site and off-site media channels
• Identify yield optimization opportunities including floor price adjustments, demand prioritization, and deal structuring to help retailers maximize revenue from their supplier base
• Partner with Kevel’s Product and Engineering teams on ad server configuration, auction mechanics, and new inventory formats as they roll out to retail partners
• Help retailers establish and enforce inventory allocation policies that balance supplier demand with shopper experience

• Build, maintain, and distribute recurring campaign performance reports for retailer stakeholders and their supplier advertisers
• Develop yield analytics views tracking fill rates, CPMs, revenue pacing, and key monetization KPIs at both the retailer and network level
• Conduct post-campaign analysis and translate insights into actionable recommendations for retailers to share with their supplier partners
• Identify trends and anomalies across the retailer portfolio and surface them proactively to internal and external stakeholders

• Serve as the day-to-day operational contact for retailer partners and their supplier advertisers throughout the campaign lifecycle
• Respond to trafficking requests, creative spec questions, and delivery inquiries with accuracy and urgency, representing Kevel with professionalism
• Support retailer onboarding onto the Kevel platform and help them establish repeatable operational processes for managing supplier campaigns
• Contribute to the development of enablement materials, best practice guides, and self-serve resources that empower retailers to run their media programs effectively

• 3 to 7 years of experience in ad operations, yield management, or a closely related role at a digital media company, ad tech platform, or retail media network
• Hands-on experience with ad servers and retail media platforms.
• Proficiency in Excel or Google Sheets; experience with BI tools (Looker, Tableau, or similar) a plus
• Retail media experience (on-site sponsored products, display, or off-site) strongly preferred; familiarity with the retailer/supplier dynamic is a significant advantage
• Excellent attention to detail and organizational skills; comfortable managing multiple campaigns across multiple retailer accounts simultaneously
• Clear communicator who can adapt their style depending on whether they are talking to a retailer’s media team, a CPG brand manager, or a Kevel internal stakeholder
• Hands-on experience with actual analysis tasks, ideally recent, leveraging modern AI tools.
• Experience driving better results for sales and operations teams, demonstrating accountability in yield management.
• SQL or basic scripting experience is a plus but not required
• A mindset of being AI and automation-first, constantly seeking ways to leverage technology to streamline tasks and improve efficiency.

• Fully Remote Team: We are a 100% remote work environment with employees located around the world. You are welcome to work from home, one of our offices, a WeWork office, or an equivalent co-working space.
• Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences. We trust our employees to communicate with their managers, and work when they work best.
• Comprehensive Health Benefits - Kevel provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents.
• Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions so employees can save toward future financial objectives. 
• Rest and Relaxation: Unlimited personal time off - and we mean it! We trust our employees to take the time they need, whenever they need it. We also offer Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year!)
• Kevelfest: Our annual corporate retreat! The entire Kevel team gets together once a year for a four - day in - person event filled with collaboration, team building, celebration and fun! 
• Home Office Stipend: You’ll receive a new windows or mac machine (your choice) + a $500 home office allowance to purchase what you need to set up your work space properly!
• Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.
• Free press benefits: Kevel believes all employees should have access to legitimate news sources. You’ll receive a $300 annual allowance to subscribe to the news source of your choice.
• You’ll work with an award winning team! We’ve won numerous Best Places to Work Awards for several years and counting! We’ve also won many awards for our Innovation, Business Intelligence, and our best-in-class products (Software of the Year, Cloud Company of the Year, Best Ad Tech and API Innovator). 
• Full transparency. We embrace transparency and encourage you to read more about what we value through our Company Constitution and Employee Bill of Rights, our About Kevel page, and Careers Page.

We’re building a global community - one that’s safe for people of all backgrounds and walks of life. Our policies and way of working are guided by our core values of inclusivity, trust, empathy, and respect. We know we have more work to do, but firmly believe that our work is at its best when everyone feels free to be their most authentic selves. Kevel is an equal opportunity employer, and we’re proud of our ongoing efforts and commitment to creating a diverse, inclusive, and transparent workplace where everyone feels respected, heard, safe and accepted. At Kevel, we embrace our differences and consider diversity a superpower that drives the success of our organization. Individuals seeking employment at Kevel are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.