Technical Solutions Architect

The Technical Solutions Architect is the technical backbone of Kion's customer engagements — from the first proof-of-concept through successful adoption. This is a role for someone who gets an itch when a hard problem is in front of them and doesn't stop until they've figured it out.

The role sits at the intersection of pre-sales and post-sales, with a heavier lean toward pre-sales. In practice that looks like a 60/40 or 70/30 split — POVs, custom demos, deployment support, and technical discovery on the front end; onboarding, complex configurations, and support on the back end. As the post-sales side of the team matures and scales, the emphasis on pre-sales deepens.

You'll work alongside Solutions Engineers during evaluations, owning the technical workstream - configuring real environments, building integrations that stretch what customers think is possible, and solving the infrastructure challenges that stand between a prospect saying "interesting" and "let's do this."

But the most important thing you'll do isn't technical. It's leaving every call with the customer feeling taken care of — even when the problem isn't solved yet. People buy from people they trust, and a great SA can compensate for a lot through presence, follow-through, and genuine care for the customer's outcome.

This role has real trajectory. Depending on where your strengths and interests take you, natural paths forward include deepening on the technical/architecture side, evolving toward a more traditional Solutions Engineer role with a greater pre-sales focus, or moving into a Technical Account Manager function. There's a lot of motion across the team and intentional investment in where people grow.

• Sales and Solutions Engineers actively want you on their calls — not just because you're technical, but because you're a genuine thought partner who makes the whole room sharper.
• Customers leave every interaction feeling heard and in good hands, even when the answer isn't ready yet.
• Evaluations convert at a higher rate because customers consistently leave with more confidence than they came in with.
• You've built a library of demo environments, automation scripts, and integration samples the whole team relies on.
• Onboardings move faster because the work you did in pre-sales translated cleanly into production.

• Remote-first culture: Work anywhere in the U.S. with flexible hours.
• Inclusive environment: We value diverse perspectives and believe great ideas come from everywhere.
• Excellent compensation and high-quality benefits: including multiple medical plan options to fit your needs and budget, Unlimited PTO, and 3% of direct compensation contribution to your 401(k) (no match required).
• Growth opportunities: Build cutting-edge cloud solutions with room to explore new technologies and career paths.
• Mission-driven work: Help organizations simplify and secure their cloud operations at scale.

At Kion, we are focused on making people's lives in the cloud easier through innovative products built by passionate employees. If you want to help organizations spend less time managing and governing their cloud, and more time driving value in the cloud, you’ve come to the right place. Apply below and we’ll be in touch shortly!