Warehouse Operations Associate (On-site – Los Angeles, CA)

United States·Los Angelesmid

OtherWarehouse Operations Associate

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Key Responsibilities

correctly statused, allocated, and visible to the right team Keep the floor stocked and moving Drive putawa

Technical Tools

OtherWarehouse Operations Associate

~2 min read

Keep orders flowing

→Own the daily health of our online orders (Shopify, TikTok Shop, Faire) from the moment they arrive at the warehouse to the moment they ship
→Watch how we're pacing against the day's inflow and flag it early when we're falling behind
→Keep an eye on our oldest, most urgent orders and make sure they ship first
→Confirm every order sits in a fulfillable state: correctly statused, allocated, and visible to the right team

Keep the floor stocked and moving

→Drive putaway and replenishment: get received stock out of staging and into pickable locations before pickers run dry
→Escalate fast when we're low on inventory or need product moved into sellable locations
→Jump in hands-on wherever the bottleneck is — this is a sweep-the-floors kind of team

Coordinate the people

→Work with floor leads to keep everyone in the right spot, and flag imbalances to the Warehouse Manager
→Be the go-to problem solver when a picker or packer hits a wall
→Grow into the Warehouse Manager's right hand for coverage as trust builds

Keep the systems honest

→Monitor ShipHero daily: devices, stations, order statuses, and workflow settings
→Troubleshoot the real issue, not just the symptom: fix automation rules, reprocess orders, track down why an order landed in the wrong place
→Pull reports from ShipHero to answer real questions: what's aging, what's blocked, what shipped
→Handle basic floor IT: set up a computer, printer, scanner, or Wi-Fi, and get a frozen app running again

Must-haves

Significant WMS experience; hands-on ShipHero experience strongly preferred
2–4 years in warehouse operations, e-commerce fulfillment, or 3PL work
A systems thinker: when one order breaks, you check what else broke the same way
Calm under pressure — peak days and product launches energize you, not rattle you
A natural fixer who asks "how can I help?" before being asked
Bilingual English/Spanish strongly preferred — our floor team is Spanish-first
Comfortable being on your feet and on the floor for most of the day
Weekend availability required

Nice-to-haves

Experience with Shopify, TikTok Shop, or Faire and how their orders flow into a WMS
Experience working with or inside a 3PL
Basic comfort with barcode hardware, label printers, and networking
Experience supporting high-volume launches or peak season