Accounts Receivable Staff

Position Overview:

The Accounts Receivable Specialist will play a critical role in managing the company's receivables process, including invoicing customers, processing payments, and resolving outstanding balances. The ideal candidate will have strong analytical skills, excellent communication abilities, and a customer-focused approach.

Key Responsibilities:

• Invoicing and Billing:

  • Generate and send invoices to customers in a timely and accurate manner.

  • Verify billing information, including pricing, terms, and discounts.

  • Maintain billing records and documentation for audit purposes.

• Payment Processing:

  • Record and reconcile customer payments received via various methods, such as checks, credit cards, and electronic transfers.

  • Apply payments to customer accounts and ensure proper allocation.

  • Investigate and resolve discrepancies or issues related to payments.

• Collections:

  • Monitor accounts receivable aging reports and follow up with customers on overdue invoices.

  • Communicate with customers via phone, email, or mail to resolve outstanding balances and ensure timely payment.

  • Escalate delinquent accounts to management as necessary.

• Customer Relations:

  • Provide excellent customer service and maintain positive relationships with customers.

  • Address customer inquiries and resolve billing disputes or discrepancies in a timely and professional manner.

  • Collaborate with sales and customer service teams to address customer needs and concerns.

• Reporting and Analysis:

  • Prepare and analyze accounts receivable aging reports and other financial reports.

  • Identify trends, patterns, and potential risks related to accounts receivable.

  • Provide insights and recommendations to improve receivables management processes.

Qualifications:

• Bachelor's degree in accounting, finance, or related field preferred.

• Minimum of 1-2 years of experience in accounts receivable or related role.

• Proficiency in accounting software and Microsoft Excel.

• Strong attention to detail and accuracy.

• Excellent communication and interpersonal skills.

• Ability to prioritize tasks and work efficiently in a fast-paced environment.

• Experience with collections and customer service preferred.