Channel Account Manager (Fluent in Danish) (Position Located in Utrecht, Netherlands)

Netherlands·Utrechtmid

OtherChannel Account Manager

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Quick Summary

Key Responsibilities

Own and manage a large portfolio of established partners Establish productive,

Requirements Summary

Bachelor’s Degree a plus Familiarity with standard concepts, practices and procedures with

Technical Tools

OtherChannel Account Manager

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.

We want the partner to actively drive our joint solutions to market. This requires the right investments and focus on behalf of the partner, which is one of the tasks of the CAM/PAM.

Responsibilities

~1 min read

→Own and manage a large portfolio of established partners
→Establish productive, professional relationships with key personnel in assigned partner accounts
→Conduct initial onboarding and discovery with assigned partners
→Send regular marketing and communications to partner sales reps
→Develop joint marketing plans with premier and certified partners
→Conduct strategic conversations and create business plans with key partners
→Engage and guide partner sales and marketing teams on sales approach
→Assess, validate and communicate partner needs on an ongoing basis
→Perform brief product demos and partner portal walkthroughs to enable partners
→Promote partners to attend partner portal walkthrough webinars
→Assist partner adoption of KnowBe4 by adding reps to Partner Portal
→Increase partner deal registrations through account mapping
→Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
→Close Net New business
→Help maintain an accurate pipeline and forecasting
→Meet assigned targets for sales requirements and objectives in assigned partner accounts
→Support direct sales and customer success teams where needed to manage the overall partner relationship
→Ensure partner compliance with partner agreements
→Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Requirements

~1 min read

Bachelor’s Degree a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Channel Sales preferred
Experience working and maintaining a CRM system
Being able to be the ambassador for the partner landscape with strong communication skills on a pre-sales level as well as internal stakeholders
Being able to do presentations at Partner events
Must be able to demonstrate sales aptitude working with Channel Partners
Effectively manage and thrive in high-volume sales environment
Ability to gain a quick understanding of the needs and pain points of Channel Partners
Strong time management and organization skills
Excellent verbal and written communications
Ability to leave an engaging message and sound interested
Must be comfortable working in a highly results oriented company
Fluent in Danish

What We Offer

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We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.