Deal Desk Manager

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

Deal Desk sits within the GTM Strategy & Operations organization at Komodo Health, playing a vital role in structuring, reviewing, and approving strategic commercial agreements. We partner closely with Sales, Legal, and Finance to ensure every deal is aligned to our business goals, pricing strategy, and compliance standards.

As a Deal Desk Manager, you will serve as a key advisor and operational driver in the deal structuring process. You’ll be hands-on in guiding complex deals from initiation through approval, ensuring our approach balances customer needs, revenue growth, and governance requirements. This role requires both deep functional expertise and the ability to influence stakeholders across multiple functions.

• Independently managed the day-to-day execution of the deal desk function, successfully guiding high-value and strategic deals through the sales cycle.
• Built trust-based relationships with Sales leadership, Legal, and Finance, serving as a go-to partner for deal structuring and approvals.
• Developed expertise in our pricing models, discount frameworks, and approval policies, proactively resolving deal-related issues and sales escalations.
• Created a repeatable framework to evaluate the ROI and strategic fit of deals.
• Identified and implemented process improvements to streamline internal workflows and reduce deal cycle time.

• Serve as the operational owner for reviewing, structuring, and approving complex commercial agreements.
• Partner with internal teams to design pricing proposals, discount constructs, and commercial terms that align with business objectives.
• Evaluate deal ROI and provide actionable recommendations to optimize deal outcomes.
• Ensure deal compliance with internal policies, contractual requirements, and revenue recognition standards.
• Act as a subject matter expert on deal desk processes, coaching sales team members on best practices and requirements.

• →3+ years of experience supporting or managing a Deal Desk/Business Desk at a complex SaaS organization.
• →Strong understanding of deal structuring, pricing strategy, and commercial governance.
• →Excellent communication skills with the ability to influence and collaborate with senior stakeholders.
• →Experience working closely with GTM, Legal, and Finance teams to facilitate complex deal execution.
• →Proven ability to manage multiple deals in parallel, especially during high-volume periods such as month-end and quarter-end.
• →Highly organized, detail-oriented, and comfortable navigating competing priorities with professionalism and sound judgment.
• →Problem-solving mindset with a customer-centric approach and the ability to balance speed with compliance.

• Leverage approved AI tools to accelerate document review while maintaining final human judgment.
• Use AI-driven analytics to model pricing scenarios and evaluate deal profitability, supporting faster and more informed decision-making.
• Apply AI-based search and summarization tools to quickly extract key terms, clauses, and historical deal data from internal repositories.
• Utilize AI assistants to draft and refine proposal language, ensuring alignment with Komodo’s brand and compliance standards.
• Incorporate AI insights into deal tracking and forecasting, identifying trends and potential risks early.
• Continuously identify opportunities to embed AI into deal desk workflows to improve speed, accuracy, and overall efficiency.

#LI-Remote

At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.

Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join.

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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