Process Manager - Source to Pay

Chennai Itec/kbsmid

OtherManager

1 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Process KPI definitions and reporting in a common tool Define how we drive standardization - documentation of

Technical Tools

OtherManager

Responsibilities

~1 min read

→Working closely with the Global Business Lines, Functions and GPOs, act as their Go To person in KBS for AP Helpdesk
→E2E transformation roadmap development and deployment in KBS
→Help GPOs get KONE Way fixed & documented:
- →Process KPI definitions and reporting in a common tool
- →Define how we drive standardization - documentation of KONE Way Global Operating Procedures
- →Support Operating Model development considering full process dependencies
→Monitor and drive process compliance, make sure processes are deployed and used as designed
→Drive Lean in S2P process
→Work closely with the respective operations to have an up-to-date view constantly on the operations to be able to identify improvement areas
→work closely with the Business Partner function
→take part in relevant AI, automation and harmonization programs and projects

Minimum of 12-15 years of international business experience, preferably in helpdesk operations including solid knowledge from P2P either in Finance or Sourcing
Ability to drive for, and manage change
Ability to influence people and work in a matrix environment
understanding on how a service is being set-up and managed for helpdesk, including utilization of technology in providing the services to multiple KONE units globally
Proven track record of understanding processes and linkages between different tools
Strong attitude towards root cause analysis and problem solving, execution mindset
Solid collaboration skills
A desire for continuous learning & improvement
Good understanding of SAP ERP and related P2P solutions
Ability to document and communicate preferred ways of working, and identify deviations in a constructive way
Ability to identify priorities and turn ideas/issues into action
Process knowledge Accounts payable process is required
Understanding of KONE FL and KBS Procurement and AP operations
Engaging operations team members contributing to desired outcomes with purpose
Project management skills with desire to make an impact and drive initiatives forward with speed and quality

What We Offer

~2 min read

✓Career progression and opportunities within a global organization

✓Total reward elements that engage and motivate our employees and help us make KONE a great place to work

✓Comprehensive learning and development programs covering a wide range of professional skills

✓You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded