Senior Technical Instructor

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

The technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.

Above all, you’ll be acting as a stellar teammate for the rest of Kong.

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  Working with a diverse team of people from all over the world

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  Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel

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  Managing training sessions, addressing any issues that arise and keeping learners on track

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  Developing and optimizing curricula and associated training materials to support our internal and external training needs

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  Analyzing customer training requirements

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  Maintaining current knowledge of relevant technology as assigned

   

• Show passion and determination about technology

• Enjoy working with others and collaborating

• Self-awareness and strong communication skills are a must

• Thrive in an agile work environment that requires flexibility and self-direction

• Excellent organization, time management, and attention to detail

• Proven ability to meet deadlines and prioritize multiple projects and deliverables

• Prior experience in API management preferred

• Proficient in Linux environments including Cloud and Development tooling

• 5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids

• Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience

• Experience working with a content management system, knowledge base, and/or online reference for learning

• Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders

• Ability to travel to customer and Kong locations as-needed

#LI-AP1

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.