Kpler
Kpler2mo ago

Customer Success Intern (6 months) - Singapore

SingaporeSingaporeInternentry
Customer SupportCustomer Success ManagerCustomer SuccessCustomer Success Intern
0 views0 saves0 applied
Apply Now

Quick Summary

Overview

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights,

Technical Tools
Customer SupportCustomer Success ManagerCustomer SuccessCustomer Success Intern
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.


You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Everyday is different for a Kplerian CSM!
 
This is a 6 months internship.
 
This role is open to interns based in Singapore, London or Dubai. The candidate would require RTW and to be based in the country of application.
  • Assist in onboarding Tier 3 new customers, ensuring they understand our products and services.
  • Respond to customer inquiries via email and chat, providing timely and helpful solutions.
  • Monitor customer usage and engagement metrics, helping to identify opportunities for improvement.
  • Support Customer Success Managers in creating usage reports and track customer health
  • Assist in maintaining help articles, guides, or tutorials for customers.
  • Participate in customer feedback sessions and help gather insights for product and service improvements.
  • Collaborate with sales, marketing, and product teams to ensure a seamless customer experience.
  • Currently pursuing a degree in Business, Marketing, Communications, or a related field.
  • Strong interpersonal, written, and verbal communication skills.
  • A problem-solving mindset with strong attention to detail and ownership.
  • Ability to work independently and collaboratively in fast-paced, high-scale environments.
  • Ability to use CRM tools, spreadsheets, and customer management software (training provided if needed).
  • Ability to apply a data-driven approach to performance analysis and decision-making.
  • Ability to identify trends and monitor, analyze, and interpret customer usage data.
  • Ability to document processes and contribute to process improvement initiatives.
  • Understanding of SaaS customer journeys, onboarding, and adoption models.
  • A proactive, solution-oriented mindset with a focus on continuous improvement.
    •  

    Listing Details

    Posted
    February 2, 2026
    First seen
    March 26, 2026
    Last seen
    April 22, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    33%
    Scored at
    April 22, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Kpler
    Kpler
    lever

    We're kpler, where impressive simplicity is at our core and fuels all we pursue.

    Employees
    750
    Founded
    2014
    Domain
    kpler.com
    Jobs
    View 92 jobs
    View company profile

    4 other jobs at Kpler

    View all →

    Explore open roles at Kpler.

    Kpler
    Oil Modeling Analyst | Singapore
    Full-time    Kpler
    Oil Modeling Analyst | Austria
    Full-time    Kpler
    Data Engineer - Dry Bulk Commodities
    Full-time    Kpler
    BI Data Engineer
    Full-time

    Similar Customer Success Manager jobs

    View all →
    OktaOkta
    Customer Success Intern (Summer 2026)
    CheckrCheckr
    Associate Customer Success Manager
    USD 74000-87000
    B
    BuildingswellRemote
    Customer Success Intern
    InternRemote
    R
    Relaypro
    Customer Success Manager II - Industrial Markets
    L
    Lightspeedhq
    Manager, Customer Adoption & Success (EMEA)
    ImpactImpact
    Associate Customer Success Manager

    Browse Similar Jobs

    Technical Support190Customer Experience71Implementation Consultant60Client Success Manager58Enterprise Customer Success Manager46Implementation Specialist40Partner Success Manager24Technical Customer Success Manager18Onboarding Manager17Customer Success Specialist16Strategic Customer Success Manager16Customer Experience Manager12Customer Onboarding Specialist11Renewals Manager10Mid-Market Customer Success Manager9Customer Enablement Manager9Customer Success Operations Manager8SaaS Onboarding Specialist7Education Customer Success Manager5Client Enablement Specialist4
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    KplerCustomer Success Intern (6 months) - Singapore
    Apply Now