Brand Ambassador - FLS & High Point

Seeking an energetic, creative, and organized Brand Ambassador & Showroom Merchandiser to bridge sales support, trade relationships, and visual merchandising across two premier North Carolina design destinations.

This dual-role position splits weekly responsibilities between Furnitureland South (FLS) in Jamestown, NC (4 days/week) and the Kravet High Point Showroom in the 200 Steele Building (1 day/week). The ideal candidate will combine a strong passion for interior design, visual merchandising expertise, exceptional customer service, and proactive account management to drive brand awareness and sales growth across Kravet product lines.

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  Merchandising & Visual Standards - Straighten, organize, and refresh fabric/carpet/wallcovering libraries and furniture displays; receive/inspect deliveries; handle claims for damages; maintain accurate sample location records.

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  Sales & Design Consultation - Assist interior designers with project schemes, quote requests, and order tracking; utilize CRM to log designer inquiries and route complex quotes/leads to outside sales reps.

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  Training & Community Engagement - Host product knowledge sessions for FLS staff; conduct showroom tours for design students/groups; assist with regional designer events and community outreach

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  Operations & Administration - Perform daily showroom open/close procedures on High Point days; log memo/sample checkouts; track visitor databases; maintain clean, well-supplied workspace and sample areas.

• Experience: Minimum of 2–3 years of professional experience in retail home furnishings sales, interior design, customer service, or showroom management.

• Education: Bachelor’s degree in Interior Design, Business, Marketing, or a related field preferred.

• Design Acumen: Strong color/design sensibility with demonstrated ability to scheme interior design projects.

• Communication Skills: Excellent verbal and written communication skills; comfortable presenting to and training group audiences.

• Technical Proficiency: Proficient with Google Suite, CRM software.

• Physical Requirements: Must be able to stand, walk, reach, lift, and move home furnishing items/samples in an active showroom and retail environment.

• Schedule Flexibility: Full-time, in-person commitment including Fridays and Saturdays. Willingness to work extended hours during twice-annual High Point Furniture Markets.