Lead, Platform Growth and Operations (based in Hong Kong)

IndiaFull-timelead

OtherPlatform

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Quick Summary

Overview

The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace.

Technical Tools

OtherPlatform

The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a skillful Assistant Manager /Lead, who will support our business by combining data insights and local market intelligence to grow the marketplace while ensuring good user experience through optimizing commercial settings and online platform tactics, while also contributing to the product development process and maintaining an on-going dialogue with our city operations teams. You will need to wear many hats, work smart and iterate quickly.

Lead continuous refinement of market performance monitoring and management framework and process to ensure a structured approach to drive market growth through combination of data analysis and market intelligence collection

Assist in developing regional driver & user retention and growth strategies and localizing to markets' specific action plans

Assist in longer-term performance review focusing on supply & demand growth and campaign effectiveness, and collaborate with BI& Analytics team on scalable data and analytics solutions to facilitate planning and decision making to support markets' growth

Conduct ongoing performance review and lead the implementation of optimization initiatives (e.g. user promotions and engagement initiatives) for designated markets with the objective of maximizing online platform / marketplace demand growth and sustainable user active rate

Manage the online platform budget for your designated markets, and to maximise the effectiveness and ROI of implemented campaigns and initiatives

Collaborate with city teams and other functional departments to ensure business and team objectives are met

6+ years of experience in Operations or a similar analytical role; relevant experience in a high-growth start-up environment

Previous experience working with, analyzing, and presenting findings from large data sets

Proven track record of effective project management, with the ability to work with multiple stakeholders

Ability to work effectively with cross-cultural and functional teams

Strong verbal and written communication skills with fluent proficiency in written and spoken English

Knowledge of the Hindi language is highly desirable

Team management experience a plus

Candidates with less experience will be considered as Senior Associate, Platform Growth & Operations

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

Location & Eligibility

Where is the job

India

On-site within the country

Who can apply

Listing Details

Posted: July 6, 2026
First seen: July 6, 2026
Last seen: July 6, 2026

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Days active: 0
Repost count: 0
Trust Level: 67%
Scored at: July 6, 2026

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Lalamove

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Lalamove is a leading on-demand delivery technology company that connects users with drivers in multiple countries, enabling fast and efficient delivery services.

Employees

3k+

Founded

2013

Domain

Jobs

External application · ~5 min on Lalamove's site

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