Collections Representative

The Langley Collections Team is Hiring new Team Members!

Join our high-performing collections team and turn your persistence and people skills into real rewards. As a Collections Representative you’ll receive competitive hourly pay plus the opportunity to earn a monthly performance incentive — up to approximately 18% of your base earnings — calculated directly on your collections results, productivity, and quality. If you’re motivated by clear goals, enjoy problem-solving with customers, and want a role where strong performance directly increases your take-home pay, this is the job for you. We provide training, supportive coaching, and the tools you need to succeed — bring your drive and watch your earnings grow!    

Our Keys to Success: 

• →Service Champion – Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• →Langley Ambassador – Demonstrates a passion for Langley’s vision, encouraging diversity, equity and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
• →Agile in Action – Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• →Team Driven – Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• →Continuous Learner – Maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements: 

The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision requirements for the job include close vision (at 20 inches or less). 

Working Conditions: 

The work environment characteristics described here represent those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work will be performed in a temperature-controlled office environment where the noise level is typically moderate. 

This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice. 

We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

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