ServiceNow Developer (TS/SCI Cleared)

 

We are seeking an experienced ServiceNow Developer to support mission-critical systems in a secure DoD/federal environment. This role requires an active TS/SCI clearance and strong hands-on experience developing, configuring, and enhancing ServiceNow solutions. The ideal candidate will bring deep technical expertise, strong scripting skills, and experience working in enterprise-scale or government environments.

 

Design, develop, configure, and maintain ServiceNow applications and platform components

Customize ServiceNow modules including (but not limited to): ITSM, ITOM, CMDB, Service Portal, and Workflow/Flow Designer

Develop and maintain scripts using JavaScript, including Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions

Build and manage integrations using REST/SOAP APIs and MID Servers

Support ServiceNow upgrades, patches, and platform enhancements

Collaborate with system owners, stakeholders, and cross-functional teams to gather requirements and deliver solutions

Ensure solutions align with DoD and federal security, compliance, and governance standards

Troubleshoot and resolve platform issues while ensuring system performance and reliability

Document technical designs, configurations, and operational procedures

 

Demonstrated experience developing ServiceNow solutions in DoD, federal, or large enterprise environments

Strong proficiency in JavaScript and ServiceNow scripting

Hands-on experience with ServiceNow configuration, customization, and platform architecture

Experience supporting ServiceNow in a secure or regulated environment

Strong analytical, problem-solving, and communication skills

 

ServiceNow Certified System Administrator (CSA)

Additional ServiceNow certifications (CAD, CIS, etc.)

Experience with ITSM, ITOM, CMDB, or custom application development

Familiarity with Agile/Scrum development methodologies

Experience integrating ServiceNow with external enterprise systems

 

Work performed in a secure, cleared environment

Onsite or hybrid work may be required based on program needs