Quick Summary
Rebuilt our Ops QA admin system from the ground up, replacing an off-the-shelf tool with something tailored to our needs Deployed a pipeline to summarise customer calls into concise notes using LLMs,
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Responsibilities
~1 min read- →
Rebuilt our Ops QA admin system from the ground up, replacing an off-the-shelf tool with something tailored to our needs
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Deployed a pipeline to summarise customer calls into concise notes using LLMs, automatically surfaced in ops admin panels — removing the need for manual note-writing
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More than doubled the number of complaints processed by agents through a combination of targeted AI automation and improved UX
We’d consider the following essential to the role:
You have 8+ years of professional experience as a software engineer
Solid experience with Python in a web application context. You have some experience with web frameworks like FastAPI, Django or Flask. We use FastAPI.
Experience with Javascript/Typescript and a modern JS framework such as React, Angular or Vue.js. We generally use React & NextJS. You can build a frontend that's good enough for internal tooling
Strong engineering principles & practices: design patterns, testing, clean code and a good reviewer
Previous experience working in a product-focused team
A keen desire to want to learn and input into a highly collaborative team
You use AI tools like Copilot, Cursor, Claude or others in your day-to-day coding
The following are also a plus, but by no means essential. If you don’t meet all of these, please apply anyway!
Exposure to Domain Driven Design, Message-Driven Systems and Event Sourcing
Experience with cloud infrastructure, particularly AWS
SQL, and finding your way around data schemas
Shipping containerised software with Argo, Kubernetes, Docker and Terraform
A 30 minute introductory call
Take Home Task
Technical Interview
Cultural/behavioural interview
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog!
Location & Eligibility
Listing Details
- Posted
- September 4, 2026
- First seen
- September 26, 2026
- Last seen
- September 26, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 21%
- Scored at
- September 26, 2026
Signal breakdown
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