CONVERSION AGENT (PT , ES ) Dominican Republic

1. Conversion Agent — Santo Domingo, Dominican Republic Role summary Convert leads into funded trading accounts for a regulated brokerage (FX/CFD/crypto) via phone, chat and email; guide new clients through onboarding, KYC and first deposit.

Key responsibilities

• Qualify inbound/outbound leads, present account types, trading conditions, and promos.
• Guide clients through registration, KYC documentation, deposit methods (cards, bank transfer, crypto), and platform setup (MT4/MT5/web/mobile).
• Resolve payment/verification issues, escalate suspicious activity to compliance.
• Meet conversion and first-deposit KPIs; log activity in CRM/back office.

Qualifications

• 1–3 years in brokerage/FX/CFD/crypto sales or operations with regulated environment exposure.
• Fluent Spanish or Portuguese; good English.
• Knowledge of KYC/AML, payment flows, trading platforms (MT4/MT5/Proprietary), and basic market/product knowledge.
• Sales-driven, target-oriented, CRM literate.

Compensation & benefits

• Base salary + commission on funded accounts.
• Travel ticket allowance: $200.
• Rent support: $450/month for 3 months.
• Local benefits per law; training on products/regulatory procedures.