Walking Delivery Associate

Description

 At Life Couriers, we deeply understand and care about life‘s critical moments – to save lives. We are here to deliver the world‘s most time-critical diagnostics and therapies. Wherever logistics can make the biggest difference to a patient‘s life, you‘ll find us first. We aim to be the world‘s foremost group of life sciences logistics experts and we are committed to constantly pushing ourselves and the market towards new solutions for the benefit of patients. Life Couriers offers customized supply chain solutions by integrating specialized logistics services, providing a seamless customer experience.

At Life Couriers, our culture is guided by our C.A.R.E. values:

• Customer Excellence – We provide customers with a patient-focused experience, ensuring every delivery supports critical moments in patient care.
   
• Accountability – We own our actions, conduct, and performance. We learn from our mistakes and are dedicated solution finders, driving the business forward with a patient-first quality emphasis.
   
• Respect – Our employees are the heart of our success. We are approachable, open, and honest with each other and work collaboratively to achieve shared goals.
   
• Enthusiasm – We promote a culture of engagement in what we do. We work hard but also value teamwork, knowing it will drive our future growth and help deliver outstanding patient-focused logistics solutions.

The Walking Delivery Associate will pick up and drop off items while adhering to assigned routes and time schedule and will require ensuring that the deliveries are complete, packed correctly, and safely delivered to the correct client.

• Successfully handle and deliver packages on time.
• Navigate a variety of routes throughout delivery area via foot.
• Provide excellent customer service and satisfaction despite stressful events/conditions.
• Communicate effectively with support team to provide exceptional customer service and ensure deliveries are completed.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Obtaining client or customer signatures and/or pictures for proof of delivery.
• Follow company's safety policies and procedures.
• Other responsibilities as assigned by management.

• Prior customer service and delivery experience desired.
• Comfort /familiarity with basic smartphone operations.
• Must be detailed oriented and organized.
• High attention to detail.
• Ability to work independently.

• Ability to stand, walk, and climb stairs constantly throughout shift.
• Frequently required to lift up to 50 pounds.
• Possible exposure to extreme hot or cold weather elements when outside or driving. 

• Highschool diploma or equivalent.
• Must be 21 years of age or older.
• Holds a valid driver's license with no more than 2 moving violations or at fault accidents in the last 3 years.

• Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the future.