Case Manager (NSP), Full-time Permanent - North Coast

Case Manager – Next Step Plus

Every young person deserves the opportunity to thrive. As a Case Manager – Next Step Plus, you'll support young people transitioning from out-of-home care to build the confidence, skills and connections they need to live independently and achieve their goals.

Working across the North Coast region, you'll manage your own caseload while delivering outreach-based, strengths-focused support that empowers young people to navigate housing, education, employment, health, wellbeing, relationships and independent living.

If you're passionate about making a genuine difference and enjoy working autonomously while being part of a supportive team, we'd love to hear from you.

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

As a Case Manager, you'll work alongside young people aged 15 years and over who are preparing to leave care, as well as young adults who have already exited care.

You'll provide outreach-based case management that is practical, collaborative and tailored to each young person's strengths, aspirations and individual needs. Your role will focus on helping young people achieve sustainable outcomes across:

• Housing and accommodation
• Education and employment
• Health and wellbeing
• Independent living skills
• Community participation
• Family, cultural and social connections

You'll coordinate services, advocate for young people, develop goal-focused plans, and work closely with Child Safety, community organisations and other stakeholders to ensure young people have the support they need to thrive into adulthood.

This role requires regular travel throughout the service area and offers the opportunity to work independently while remaining well connected to a supportive and experienced team.

We're looking for someone who is passionate about supporting young people and confident building strong, trusting relationships.

You will ideally have:

• A relevant Degree in Social Work, Psychology, Human Services, Social Science or a related discipline (or equivalent experience)
• Experience providing case management to young people with complex needs
• Strong engagement, assessment, planning and advocacy skills
• Experience coordinating services and working collaboratively with internal and external stakeholders
• Excellent communication and documentation skills
• The ability to work independently, manage competing priorities and maintain accurate case records
• An understanding of trauma-informed and strengths-based practice
• Experience supporting young people with a care experience will be highly regarded
• A current unrestricted Queensland Driver Licence

• National Criminal History Check
• Working with Children Check (Blue Card)
• Licenced Care Service Check (LCS)

Include your resume and a cover letter in one document and click Apply.

Fr confidential enquiries or if you require adjustments during the recruitment process, please contact Joelene at recruitment@lwb.org.au quoting Case Manager – Next Step Plus (North Coast).

Applications will be reviewed as they are received, and the vacancy may close earlier than the advertised closing date. Current closing date is midnight Sunday 16^th August

Advertised: 31 Jul 2026 E. Australia Standard Time
Applications close: 16 Aug 2026 23:55 E. Australia Standard Time

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