Behavioral Health Transportation Specialist

• Responsible for the safe and compassionate transport of behavioral health clients to appropriate destinations. Must communicate and work collaboratively with social workers, hospital staff , fellow associates and first responders. When needed, uses appropriate de-escalation techniques to manage situations.

• →Ensure daily client happiness

• →Acts as an ambassador and advocate for the behavioral health community/health care system
• →Provides safe, efficient, and compassionate transport of the client being responsive to special needs that may arise
• →Able to operate vehicle safely while monitoring a client.
• →Effectively communicates with the client, family members, hospital staff, Control Center, first responders, and fellow associates
• →Able to maintain calm, professional demeanor in stressful situations.
• →Follows all applicable federal, state, and local laws, statues, and regulations
• →Drives in a safe manner, following Life EMS safe driving standards and techniques
• →Maintains a clean, well-organized vehicle and is aware of and responds to special maintenance needs
• →Completes a vehicle checklist prior to each transport
• →Completes required paperwork completely and accurately
• →Is proficient in using navigation tools
• →Performs other duties as assigned

• Responsible for maintaining a positive working relationship with fellow associates, hospital personnel, as well as the general public
• Must be at least 18 years of age
• Must maintain a valid State of Michigan Chauffeur license and a good driving record
• Must have a high school diploma or G.E.D.
• Must be interviewed by a Life EMS designee
• Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
• Must meet all local licensing requirements or other local license(s) where applicable
• Must possess current BLS CPR card
• Must obtain a Mental Health First Aid certificate. This training is provided for free with offer of employment.
• Must obtain a Life EMS /Pine Rest Behavioral Health Transportation certificate. This training is provided for free with offer of employment.

PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:

• Drive using wrist motions to manipulate steering wheel frequently and rotating neck
• Lift and carry wheelchairs weighing 45 pounds
• Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.