Senior Benefits Analyst

• →Develop, implement, and manage group benefits, retirement savings, and perks programs aligned with Lightspeed’s global benefits strategy.
• →Lead the annual benefits renewal, and support with the open enrollment process.
• →Oversee the selection and management of vendors for benefits and retirement plans, ensuring they meet performance and service expectations.
• →Support with administration and continuous improvement of leave of absence programs, including but not limited to short- and long-term disability, parental leave, and other leave types across Canada, and the U.S.
• →Develop and track key metrics to evaluate program effectiveness and identify trends.
• →Collaborate with global brokers to assess market trends and align programs with the company’s global strategy.
• →Work closely with HRIS, payroll, business partners, and other stakeholders to identify system needs, troubleshoot issues, and optimize data flow and accessibility.
• →Provide support to employees and HR teams on escalated issues, resolving complex situations.

We’re a team of 7 people in Total Rewards located in Canada. If you’re excited about making an impact within a dynamic and growing technology company, this is the role for you!

We're looking for a candidate who has experience with the following:

• Strong experience managing benefits programs.
• In-depth knowledge of employee benefits programs in Canada and the U.S.
• Experience in vendor and broker management, including the RFP process.
• Expertise in leaves management (e.g., disability, parental leave).
• Ability to manage multiple priorities with minimal guidance.
• Intermediate experience with Excel.
• A passion for building and optimizing processes, with a focus on efficiency and innovation.
• Strong and effective verbal and written communication in English. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

• Experience working in a fast-paced tech environment.
• Experience with benefits programs in the EMEA and APAC regions.
• Experience using Workday.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

You’ll enjoy:

• A flexible work environment that empowers you to do your best work (3 days a week in office)
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies 
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families
• Etc…

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities