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Lingarogroup3mo ago
Support Specialist L3
IndiaRemoteFull-timemidCustomer SupportOtherL3 Support Specialist
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Quick Summary
Overview
- Provide expert service support as L3 specialist for the service. - Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
Technical Tools
Customer SupportOtherL3 Support Specialist
- Provide expert service support as L3 specialist for the service.
- Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
- Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
- Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines.
- Problem corrective action plan proposals.
- Deploying bug-fixes in managed applications.
- Gather requirements, analyze, design and implement complex visualization solutions
- Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
- Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests.
- Provide technical feedback and mentoring to teammates
Listing Details
- Posted
- December 29, 2025
- First seen
- March 26, 2026
- Last seen
- April 24, 2026
Posting Health
- Days active
- 28
- Repost count
- 0
- Trust Level
- 30%
- Scored at
- April 24, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Lingarogroup's site
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Support Specialist L3