Customer Support Executive

India·Kochimid

OtherCustomer Support Executive

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Opportunity. Linways is the fastest growing technology company working on a mission to improve the way the world is learning with the help of technology. We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

Key Responsibilities

Managing a team of representatives offering customer support. Resolving customer complaints brought to your attention. Planning the training and standardization of service delivery.

Technical Tools

customer-support

Opportunity.

Linways is the fastest growing technology company working on a mission to improve the way the world is learning with the help of technology.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

Responsibilities

Managing a team of representatives offering customer support.
Resolving customer complaints brought to your attention.
Planning the training and standardization of service delivery.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Skills Required